Is this Tulum City Center hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Tulum City Center hotel have a swimming pool?

No, this Tulum City Center hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Tulum City Center hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tulum City Center hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tulum City Center hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tulum City Center hotel?

Based on the information reported by the owner or manager, the Tulum City Center hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tulum City Center hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Beachfront home in Tankah Bay with private pool and hotel services | Hotel in Tulum

6.0 (1 Review) | 1 Bathroom 10 Guests

Tulum City Center Hotel | Beachfront home in Tankah Bay with private pool and hotel services

Hotel in Tulum City Center, Tulum

Immerse yourself in the relaxed elegance of our California-style interiors. Bright, airy spaces filled with natural light and tasteful decor create a soothing ambiance.
Our 4 rooms offer ample space for a comfortable stay. Each room is thoughtfully designed for a restful night's sleep, with soft bedding and beach-inspired decor.
Step out directly from the property onto the white sandy beaches of Tankah Bay. Spend lazy afternoons sunbathing, building sandcastles or taking a refreshing dip in the private pool.
Stay connected with free high-speed WiFi and enjoy exclusive Alea Tulum hotel amenities, including gym, pools, deck, kayak or snorkel tours to the reef in front of the bay, yoga classes on specific days. The house is equipped with all modern amenities to ensure a smooth and pleasant stay.

Nearby attractions and/or activities:

**Explore the local culture and gastronomy in the town of Tulum.
**Snorkel or scuba dive in the crystal clear waters of Tankah Bay.
**Take a short drive to discover cenotes and natural wonders near Casa Alea Tulum.

We are committed to making your stay unforgettable. As locals, we can provide you with insider tips on the best restaurants, activities and hidden gems in the area.

Book your beach getaway now and create lasting memories in our hidden paradise of Tulum!

Amenities

Air Conditioner

Balcony/Terrace

Security/Safety

Wellness Facilities

Barbecue/Outdoor Cooking

Child Friendly

Internet

Facility Overview

Bathrooms

3 bathrooms

Bedroom

Air conditioning

Accessibility

Upper floors accessible by stairs only

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Fitness center

General

Water dispenser

Spanish

English

Smoke-free property

Guest Services

Change of bedsheets (on request)

Change of towels (on request)

Internet

Available in some public areas: internet access

Available in all rooms: WiFi

Outdoors

BBQ grill(s)

Balcony

Spa

Massages

Policies

Check-in

Check-in time starts at 3:00 pm contactless check-in available minimum check-in age: 12

Check-out

Check-out before 12:00 pm

Child Policy

Children are welcome.

Pet Policy

2 total pets pets allowed welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome onsite parties or group events are strictly prohibited special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property is managed through our partner, vrbo. you will receive an email from vrbo with a link to a vrbo account, where you can change or cancel your reservation

Reviews

Ann H.

Jan 6, 2025 09:36:36 AM

Review Score: 6

Summary: This home is different from a typical VRBO as it is actually part of a hotel. They do not list that guest from the hotel may be sitting at the chairs in front of your house at any given time of the day. Upon arrival, we were given a brief tour of the home. There were no towels in the bathroom Instead, a stack of bath only towels in the living room. There were no bath mats, washcloths or hand towels. The home was advertised to have shampoo, conditioner, and lotion, and all the bathrooms. There was no shampoo in all of the bathrooms, a little bit of conditioner, and one and a lotion and another. There were areas that were not as clean as other others. We had to go back to the hotel and ask for more towels and shampoo, etc. The showers barely work and are either extremely hot or very cold. Whenever we asked for something at the hotel, they were very friendly and seem eager to help, but didn’t always follow through. There was no outdoor receptacle for trash and there were no plastic garbage bags either. Upon request they came and gathered some of the garbage but only from the kitchen. We had to ask for repeatedly in the hotel for garbage bags.While I gave the home of 3-star review, I don’t know that it even deserves that. I know prices are elevated during holiday weeks, but for the amount of money we paid for the week the home was definitely far beneath the money we spent.

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Beachfront home in Tankah Bay with private pool and hotel services | Hotel in Tulum

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