Canopy by Hilton Cancun La Isla | Hotel in Cancun
Hotel in La Isla, Cancun
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Canopy by Hilton Cancun La Isla offers 174 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Shower
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Towels
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Hair dryer
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Free toiletries
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Blackout drapes/curtains
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Free cribs/infant beds
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Bed sheets
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Pillow menu
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Free rollaway beds
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Air conditioning (climate-controlled)
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Iron/ironing board
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Connecting rooms available
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Laptop-friendly workspace
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Individually furnished
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Individually decorated
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Mobile key entry
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Safe
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In-room massage
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Slippers
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Desk
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Soundproofing
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Phone
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2 restaurants and 1 coffee shop/cafe
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Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 31 per person
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2 bars/lounges and 1 poolside bar
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Room service available
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Coffee/tea maker
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Minibar
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Wheelchair-accessible parking and van parking available
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Free valet parking on site
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Self parking on site (USD 8 per day)
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Electric car charging station on site
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Handrails in stairways
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Handrails in hallways
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Wheelchair-accessible registration desk
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Wheelchair-accessible business center
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Visual alarms in hallways
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Wheelchair-accessible lounge
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible parking
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Stair-free path to entrance
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Wheelchair-accessible path to elevator
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Wheelchair-accessible van parking
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Braille signage
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Well-lit path to entrance
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Wheelchair-accessible restaurant
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Elevator
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Wheelchair-accessible fitness center
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Wheelchair-accessible public washroom
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Ecotours
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Outlet shopping
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Casino
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Beach access
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Free bicycle rentals
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Spa services
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Fitness center
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Outdoor pool
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Shopping mall
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Pay movies
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Cable channels
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50-inch flat-screen TV
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24-hour business center
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Meeting rooms - 3
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Reception hall
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Elevator
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Library
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Water dispenser
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English
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Spanish
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Romance packages available
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Communal living room
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TV in lobby
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Smoke-free property
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Free cribs/infant beds
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Free rollaway/extra beds
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Snack bar/deli
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Outdoor pool
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Soundproofed rooms
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Wedding services
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Luggage storage
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Daily housekeeping
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Dry cleaning service
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Tour/ticket assistance
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Multilingual staff
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Porter/bellhop
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Concierge services
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24-hour front desk
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Rooftop terrace
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Outdoor entertainment area
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Outdoor furniture
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Pool sun loungers
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Massage - Swedish
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Massage - hot stone
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Treatment room
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Massage - sports
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Body treatments
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Massage - deep-tissue
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old property registration number 005-007-001188/2025 safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Superior Double Room, 2 Queen Beds (Sunset Bay View)
Room Size:
350 square feet m2
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GeneralPing - 9.84, Bay view, Number of bedrooms - 1, Room and bed type depend on availability check-in, Pets not allowed, Square feet - 350, Location - top floor, Extra bed count 1, Bed count minimum 2, Square meters - 33, Bed count maximum 2 |
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Premium Room, 1 King Bed (Sunset View)
Room Size:
m2
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GeneralNumber of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Signature Double Room, 2 Queen Beds (La Isla)
Room Size:
350 square feet m2
|
GeneralPing - 9.84, Number of bedrooms - 1, Room and bed type depend on availability check-in, Pets not allowed, Square feet - 350, Location - top floor, Extra bed count 1, Bed count minimum 2, Square meters - 33, City view, Bed count maximum 2 |
|
Premium Room, 2 Queen Beds (Sunset View)
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
|
Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
Room Size:
350 square feet m2
|
GeneralPing - 9.84, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 350, Location - top floor, Wheelchair accessible, Extra bed count 1, Square meters - 33, Telephone accessibility kit, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view |
|
Premium Room, 2 Queen Beds (Sunrise View)
Room Size:
m2
|
GeneralBathrobes, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Exclusive Double Room, 1 King Bed (Sunset Bay View)
Room Size:
344 square feet m2
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GeneralSquare meters - 32, Bay view, Number of bedrooms - 1, Room and bed type depend on availability check-in, Pets not allowed, Location - top floor, Square feet - 344, Ping - 9.67, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Superior Double Room, 2 Queen Beds (Sunrise View)
Room Size:
350 square feet m2
|
GeneralPing - 9.84, Number of bedrooms - 1, Room and bed type depend on availability check-in, Pets not allowed, Square feet - 350, Location - top floor, Extra bed count 1, Bed count minimum 2, Square meters - 33, Bed count maximum 2 |
|
Presidential Suite, 1 King Bed (Nichupte Bay View)
Room Size:
1010 square feet m2
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GeneralNumber of bedrooms - 1, Ping - 28.38, Room and bed type depend on availability check-in, Pets not allowed, Location - top floor, Extra bed count 1, Number of living rooms 1, Separate dining area, Square feet - 1010, Bathrobes, Square meters - 94, Bay view, Separate sitting area, Bed count minimum 1, Bed count maximum 1 |
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Superior Double Room, 1 King Bed (Sunrise View)
Room Size:
350 square feet m2
|
GeneralPing - 9.84, Number of bedrooms - 1, Room and bed type depend on availability check-in, Pets not allowed, Square feet - 350, Location - top floor, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33 |
|
Signature Double Room, 1 King Bed (La Isla Room)
Room Size:
350 square feet m2
|
GeneralPing - 9.84, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 350, Location - top floor, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, City view |
|
Junior Suite, 1 King Bed (Panoramic View)
Room Size:
640 square feet m2
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GeneralNumber of bedrooms - 1, Room and bed type depend on availability check-in, Pets not allowed, Square meters - 59, Location - top floor, Extra bed count 1, Number of living rooms 1, Square feet - 640, Separate dining area, Bathrobes, Bay view, Ping - 18, Separate sitting area, Bed count minimum 1, Bed count maximum 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this La Isla hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the La Isla hotel starts from $200 per night with includes Bedding/Linens, Entertainment, Breakfast, Child Friendly, Balcony/Terrace, Wellness Facilities, Toiletries, Air Conditioner, Security/Safety, Spa, Restaurant, Bar, Internet, Kitchen, Laundry, Wheelchair Accessible, Business Services, Guest Services, Parking, Pool, TV, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the La Isla hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the La Isla hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
