Exe Prisma Hotel | Hotel in Escaldes-Engordany

| 8.8 (461 Reviews) |  1 Bathroom
Les Escaldes Hotel | Exe Prisma Hotel

Hotel in Les Escaldes, Escaldes-Engordany

After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Exe Prisma Hotel include complimentary wireless internet access and a coffee shop/cafe.
Housekeeping is available on request.
Exe Prisma Hotel offers 55 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Towels
  • Shower/tub combination
  • Hair dryer
  • Private bathroom
Bedroom
  • Blackout drapes/curtains
  • Premium bedding
  • Air conditioning (climate-controlled)
  • Bed sheets
  • LED light bulbs
  • Energy-saving switches
  • Recycling
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Soundproofing
  • Desk
  • Safe
  • Water-efficient showers only
  • Phone
  • Turndown service
Breakfast
  • Room service available
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15.00 for adults and EUR 15.00 for children
  • Coffee/tea filters (reusable)
  • Minibar
Parking
  • Ski shuttle nearby
  • Self parking on site (EUR 30 per night)
Accessibility
  • Wheelchair accessible (may have limitations)
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Snowmobiling
  • Ski area
  • Snowshoeing
  • Downhill skiing
  • Ski lifts
  • Skiing
  • Snowboarding
  • Ski runs
  • Cross-country skiing
  • Skiing lessons
  • Bicycle rentals
Entertainment
  • Flat-screen TV
  • Cable/satellite channels
General
  • Meeting room
  • Free newspapers in lobby
  • Water dispenser
  • Front-desk safe
  • Banquet hall
  • Elevator
  • Spanish
  • French
  • Catalan
  • English
  • Portuguese
  • TV in lobby
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable tableware only
  • Double-glazed windows
  • At least 80% of food locally-sourced
  • Local culture & ecosystem education
  • Local artist showcase
  • No plastic drinking straws
  • Water dispenser
  • Reusable cups only
  • No plastic coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Biodegradable coffee stirrers
  • Vegetarian dining options
  • Biodegradable drinking straws
  • Vegan dining options
  • At least 80% lighting from LEDs
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Snack bar/deli
  • 24-hour front desk
  • Daily housekeeping
  • Change of towels (on request)
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Laundry facilities
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Turndown service
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon express check-out available late check-out subject to availability
Child Policy
Children are welcome.
Payment Policy
Fee for buffet breakfast: approximately eur 15.00 for adults and eur 15.00 for children self parking fee: eur 30 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Sabina
Apr 21, 2026 01:29:52 AM
Review Score:   4
Summary: Two years ago, I stayed in Andorra and had a great experience. This time, I returned to celebrate my daughter’s 9th birthday and booked a hotel in the city center, but unfortunately, it did not meet our expectations. At check-in, we were told that parking costs 30 euros per night, despite it being listed in the reservation. We also arranged a birthday cake and were told it would be provided free of charge. Problems started immediately. The elevator was covered in cardboard and became increasingly dirty with dust and construction debris. Every morning we were woken up by construction noise. In the room, the hair dryer stopped working after 30 seconds but was replaced the same day—however, the staff showed no apology or understanding. The bathroom was not properly cleaned, basic items were missing, and the bed linens were not arranged correctly. Housekeeping was inflexible with cleaning times. The internet did not work at all, even after we reported it twice. The biggest disappointment was the birthday cake. It was promised in the morning, but no one came. We waited until 4 p.m., went out, and only received it at 10 p.m., which was far too late and poorly organized. Additionally, the air conditioning did not work, making the room uncomfortable. Overall, this was a very disappointing stay. For the price we paid, the service was far below expectations. In my opinion, this hotel deserves no more than 2 stars, and I would not recommend it.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room (Sextuple)
Room Size: m2
3 Double Bed, Twin Bunk Bed and Twin Sofa Bed
Deluxe Room (Sextuple)

General

Bed count minimum 4, Rollaway/extra beds (free), Number of bedrooms - 1, Bed count maximum 4, Extra bed count 1, Free cribs/infant beds
Deluxe Room (Sextuple)
Room Size: m2
5 Double Bed, Twin Bunk Beds and Twin Sofa Bed

General

Rollaway/extra beds (free), Bed count minimum 8, Number of bedrooms - 1, Bed count maximum 8, Extra bed count 1, Free cribs/infant beds
Deluxe Double Room (with Sofabed)
Room Size: m2
1 Double Bed
2 Twin Beds
Deluxe Double Room (with Sofabed)

General

No rollaway/extra beds, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Double Room
Room Size: m2
1 Double Bed
2 Twin Beds

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 2
Deluxe Double Room
Room Size: m2
1 Double Bed
2 Twin Beds
Deluxe Double Room

General

No rollaway/extra beds, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Deluxe Double Room
Room Size: m2
1 Double Bed
2 Twin Beds

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 2
Double Room
Room Size: m2
1 Double Bed
2 Twin Beds

General

Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Deluxe Room (Family)
Room Size: m2
3 Double Bed, Double Sofa Bed and Twin Bunk Bed
Deluxe Room (Family)

General

Bed count minimum 4, No rollaway/extra beds, Number of bedrooms - 1, Bed count maximum 4, Free cribs/infant beds
Deluxe Room (Family)
Room Size: m2
3 Double Bed, Double Sofa Bed and Twin Bunk Bed

General

Bed count minimum 4, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count maximum 4, Free cribs/infant beds
Deluxe Quadruple Room
Room Size: m2
2 Double Bed and Twin Bunk Bed
Deluxe Quadruple Room

General

No rollaway/extra beds, Bed count maximum 3, Free cribs/infant beds, Bed count minimum 3
Deluxe Quadruple Room
Room Size: m2
2 Double Bed and Twin Bunk Bed

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 3, Bed count minimum 3

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Exe Prisma Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Exe Prisma Hotel starts from $104 per night with includes Parking, Breakfast, Internet, TV, Wheelchair Accessible, Bedding/Linens, Restaurant, Security/Safety, Wellness Facilities, Bar, Child Friendly, Laundry, Air Conditioner, Accessibility, Business Services, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Exe Prisma Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Exe Prisma Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.