Is this Chester hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chester hotel?

Check-in time for Chester hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chester hotel have a swimming pool?

No, this Chester hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chester hotel?

Best-rates for the Chester hotel starts from $80 per night with includes Wellness Facilities, Fireplace/Heating, Parking, Security/Safety, Business Services, Kitchen, Laundry, TV, Child Friendly, Internet, Balcony/Terrace, Bar, Bedding/Linens, Guest Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chester hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chester hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chester hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chester hotel?

Based on the information reported by the owner or manager, the Chester hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chester hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express Chester - Racecourse by IHG | Hotel in Chester

| 8.8 (1002 Reviews) | 1 Bathroom

Chester Hotel | Holiday Inn Express Chester - Racecourse by IHG

Hotel in Chester

Hotel with a bar, steps from Chester Racecourse
This smoke-free hotel features a bar/lounge, a 24-hour business center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Amenities

Parking

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight late check-in subject to availability

Check-out

Check-out before 11 am

Child Policy

Children are welcome. free cribs (infant beds)!

Payment Policy

Self parking fee: gbp 10 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Darren

Jan 1, 2026 06:11:08 PM

Review Score: 6

Summary: When we arrived on the Sunday the staff couldn't be less helpful. I am a member at IHG and the first time we stayed here the receptionist made you feel very welcome but not this time. Different receptionist I should add. We arrived before check-in but were told no rooms were available which wasn't a problem and we were told point blank nothing until 2pm. Members don't get early check-in apparently, only 'Elite members'. When we returned we were issued our room which was fine except for only being able to access half a dozen channels on the tv. A member of staff offered to sort this out for us and came up to our room scanned a few channels on the remote and said sorry I can't help it's locked??? They did offer to change our room but we didn't want to wait around until 2pm the next day. When we asked if someone could sort out the remote the next morning we were told there was no-one onsite and that we had picked the worst week to book??? On the plus side the cleaning staff were great and the 2 guys on duty on Monday morning were much better and we couldn't fault them. We have been offered a discount which is very good of them but sadly we won't stay here again

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