Holiday Inn Express & Suites Downtown Ottawa East by IHG | Hotel in Ottawa

| 8.1 (3200 Reviews) |  6 Bathrooms  18 Guests
Lowertown Hotel | Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel in Lowertown, Ottawa

Located in Ottawa, a 18-minute walk from 24 Sussex Drive, Holiday Inn Express & Suites Downtown Ottawa East by IHG provides accommodations with a fitness center, private parking, a garden and a shared lounge. Each room at the 3-star hotel has city views, and guests can enjoy access to a terrace and to an indoor pool. The property has an ATM and free WiFi throughout the property. The units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Rooms are complete with a private bathroom equipped with a hairdryer, while some units at the hotel also have a seating area. All guest rooms feature a closet. Holiday Inn Express & Suites Downtown Ottawa East by IHG offers a buffet or continental breakfast. Speaking English, Spanish, French and Chinese at the reception, staff are willing to help at any time of the day. Popular points of interest near the accommodation include Rideau Locks, Rideau Hall and Peace Tower. Ottawa Macdonald-Cartier International Airport is 8.7 miles away.

Holiday Inn Express & Suites Downtown Ottawa East by IHG is located in Ottawa.

This 7 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, View, Accessibility, and several others. This is a 3 star rated property and has over 3200 reviews with the average score of 8.1 . Coming to Ottawa and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 7 Bedrooms Hotel if you want to learn more about this place in Ottawa. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Express & Suites Downtown Ottawa East by IHG in Ottawa is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Express & Suites Downtown Ottawa East by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Snack bar
  • Kid-friendly buffet
Parking
  • Parking
  • Parking garage
  • Parking on site
  • Private Parking
  • Accessible parking
Accessibility
  • Lowered sink
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Toilet with grab rails
  • Raised toilet
  • Visual aids (tactile signs)
  • Wheelchair accessible
Activities
  • Fitness center
  • Indoor pool (year-round)
  • Indoor pool
General
  • Facilities for disabled guests
  • Smoke-free property
  • Wifi in all areas
  • Soundproof rooms
  • Air conditioning
  • Heating
  • Safe
  • Elevator
  • Convenience store on site
  • Non-smoking rooms
Guest Services
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Vending machine (snacks)
  • Baggage storage
  • Grocery deliveries
  • ATM on site
  • 24-hour front desk
  • Express check-in/out
  • Dry cleaning
  • Business center
  • Laundry
  • Daily housekeeping
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Picnic area
  • Sun deck
  • Terrace
  • Garden
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Security alarm
  • Key card access
  • Smoke alarms
  • CCTV outside property
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Saltwater pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Partially refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.11
Location:
7.51
Staff:
8.45
Facilities:
8.42
Comfort:
8.83
Cleanliness:
8.84
J
Jul 1, 2026 07:00:00 AM
Review Score:   7
Canada
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The room was clean, and the staff was pleasant.
Negative: The parking facility was quite constrained, as the allocated space per vehicle was insufficient.
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Hairdryer, Toilet, Conditioner, Shampoo, Toilet paper, Free toiletries, Towels, Shower, Bathtub or shower, Body soap, Shower cap

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels, Mobile hotspot device, Radio, Satellite channels

General

Carpeted, Smoke Alarm, Hypoallergenic, Private entrance, Air conditioning, Heating, Trash cans, Key card access, Fan, Fire extinguisher, Soundproof, Iron

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Microwave, Coffee machine

Living Area

Desk

View

Landmark view, View, City view

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Hypoallergenic pillow, Fold-up bed, Non-feather pillow, Clothes rack

Layout

Window
2 Queen Standard Room City View
Room Type: Double
Room Size: 30 m2
2 Queen bed(s) Bed
2 Queen Standard Room City View

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Hairdryer, Toilet, Conditioner, Shampoo, Toilet paper, Free toiletries, Towels, Shower, Bathtub or shower, Body soap, Shower cap

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels, Mobile hotspot device, Radio, Satellite channels

General

Carpeted, Smoke Alarm, Hypoallergenic, Private entrance, Air conditioning, Heating, Trash cans, Key card access, Fan, Fire extinguisher, Soundproof, Iron

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Microwave, Coffee machine

Living Area

Desk

View

Landmark view, View, City view

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Hypoallergenic pillow, Fold-up bed, Non-feather pillow, Clothes rack

Layout

Window
Standard Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Standard Room

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Hairdryer, Toilet, Conditioner, Shampoo, Toilet paper, Free toiletries, Towels, Shower, Bathtub or shower, Body soap, Shower cap

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels, Mobile hotspot device, Radio, Satellite channels

General

Carpeted, Smoke Alarm, Hypoallergenic, Private entrance, Air conditioning, Heating, Trash cans, Key card access, Fan, Fire extinguisher, Soundproof, Iron

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Microwave, Coffee machine

Living Area

Desk

View

Landmark view, View, City view

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Hypoallergenic pillow, Fold-up bed, Non-feather pillow, Clothes rack

Layout

Window
King Suite
Room Type: Suite
Room Size: 33 m2
1 King bed(s) Bed
1 Sofa bed Bed
King Suite

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Hairdryer, Toilet, Conditioner, Shampoo, Toilet paper, Free toiletries, Towels, Shower, Bathtub or shower, Body soap, Shower cap

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels, Mobile hotspot device, Radio, Satellite channels

General

Carpeted, Smoke Alarm, Hypoallergenic, Private entrance, Air conditioning, Heating, Trash cans, Key card access, Fan, Fire extinguisher, Soundproof, Iron

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Microwave, Coffee machine

Living Area

Sofa, Sitting area, Desk

View

Landmark view, View, City view

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Hypoallergenic pillow, Non-feather pillow, Clothes rack, Fold-up bed, Sofa bed

Layout

Window
King Room - Disability Access
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Hairdryer, Bathtub, Toilet, Conditioner, Shampoo, Toilet paper, Free toiletries, Towels, Shower, Bathtub or shower, Body soap, Shower cap

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels, Mobile hotspot device, Radio, Satellite channels

General

Carpeted, Smoke Alarm, Hypoallergenic, Private entrance, Air conditioning, Heating, Trash cans, Key card access, Fan, Fire extinguisher, Soundproof, Iron

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Microwave, Coffee machine

Living Area

Desk

View

Landmark view, View, City view

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Lower sink, Accessible by elevator, Shower chair, Roll-in shower, Entire unit wheelchair accessible, Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Adapted bath, Raised toilet

Room amenities

Hypoallergenic pillow, Fold-up bed, Non-feather pillow, Clothes rack

Layout

Window
Double Room with Two Double Beds - Disability Access
Room Type: Double
Room Size: 30 m2
2 Queen bed(s) Bed
Double Room with Two Double Beds - Disability Access

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Hairdryer, Bathtub, Toilet, Conditioner, Shampoo, Toilet paper, Free toiletries, Towels, Shower, Bathtub or shower, Body soap, Shower cap

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels, Mobile hotspot device, Radio, Satellite channels

General

Carpeted, Smoke Alarm, Hypoallergenic, Private entrance, Air conditioning, Heating, Trash cans, Key card access, Fan, Fire extinguisher, Soundproof, Iron

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Microwave, Coffee machine

Living Area

Desk

View

Landmark view, View, City view

Bedroom

Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Lower sink, Accessible by elevator, Shower chair, Roll-in shower, Entire unit wheelchair accessible, Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Adapted bath

Room amenities

Hypoallergenic pillow, Fold-up bed, Non-feather pillow, Clothes rack

Layout

Window

FAQ's

Is this Lowertown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lowertown hotel?

Check-in time for Lowertown hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lowertown hotel have a swimming pool?

Yes, this Lowertown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lowertown hotel?

Best-rates for the Lowertown hotel starts from $177 per night with includes Parking, Balcony/Terrace, Security/Safety, Wellness Facilities, Toiletries, Air Conditioner, View, Accessibility, Guest Services, Internet, Fireplace/Heating, Pool, TV, Private Pool, Sports/Activities, Breakfast, Laundry, Wheelchair Accessible, Business Services, Entertainment, Child Friendly, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lowertown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lowertown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lowertown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lowertown hotel?

Based on the information reported by the owner or manager, the Lowertown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lowertown hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD177
You will be redirected to  
Hot Deal - It has been viewed 138 times today
Not the right fit? Check out our other properties in Lowertown
Hilton Lac-Leamy From US $617
         

|
9.1 (559 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Fairmont Chateau Laurier Gold Experience From US $373
         

Le Germain Hotel Ottawa From US $291
         

|
9.1 (489 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
The Westin Ottawa From US $220
         

|
9.0 (1037 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Hampton by Hilton Ottawa From US $207
         

|
8.9 (2423 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Arc The Hotel From US $131
         

|
8.6 (1154 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
ByWard Blue Inn From US $167
         

|
8.8 (4314 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Comfort Inn Ottawa East From US $188
         

8.0 (1001 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
AC Hotel by Marriott Ottawa Downtown From US $294
         

|
8.8 (547 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
reStays Ottawa From US $175
         

|
9.6 (1641 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
reStays Ottawa From US $223
         

|
8.8 (443 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Balcony/Terrace
Homewood Suites By Hilton Ottawa Downtown From US $195
         

|
8.7 (1671 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Holiday Inn Gatineau - Ottawa by IHG From US $225
         

Metcalfe Hotel Ottawa by Gray Collection From US $174
         

|
8.7 (968 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Fairmont Chateau Laurier Gold Experience From US $3,737
         

|
8.7 (95 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Lord Elgin Hotel From US $231
         

|
8.6 (1534 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Alt Hotel Ottawa Downtown From US $206
         

|
8.6 (986 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Courtyard by Marriott Ottawa Downtown From US $202
         

|
8.6 (499 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Andaz Ottawa Byward Market, By Hyatt From US $189
         

|
8.5 (1098 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
WelcomINNS Ottawa From US $150
         

8.4 (2920 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
The Arlo, BW Signature Collection From US $139
         

8.4 (1278 Reviews)
Hotel
  • Air Conditioner
  • Pet Friendly
  • Designated Smoking Area
Fairmont Chateau Laurier From US $273
         

|
8.3 (1971 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Sheraton Ottawa Hotel From US $159
         

|
8.3 (1088 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
DoubleTree by Hilton Ottawa Downtown From US $217
         

|
8.3 (1006 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly