Is this Castlegar hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Castlegar hotel have a swimming pool?

No, this Castlegar hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Castlegar hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Castlegar hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Castlegar hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Castlegar hotel?

Based on the information reported by the owner or manager, the Castlegar hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Castlegar hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SureStay Hotel by Best Western Castlegar | Hotel in Castlegar

8.0 (957 Reviews) | 1 Bathroom

Castlegar Hotel | SureStay Hotel by Best Western Castlegar

Hotel in Castlegar

Mountain hotel with free breakfast, near Kootenay Gallery
This hotel features a restaurant, a bar/lounge, and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
SureStay Hotel by Best Western Castlegar offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower/tub combination

Private bathroom

Free toiletries

Towels

Bedroom

Air conditioning

Blackout drapes/curtains

Select Comfort bed

Premium bedding

Bed sheets

Heating

Iron/ironing board

Free long-distance calls

Laptop-friendly workspace

Access via exterior corridors

Soundproofing

Phone

Free local calls

Breakfast

1 bar

Free continental breakfast available daily 6 AM–9:00 AM

Coffee/tea in common area(s)

1 restaurant

Refrigerator

Microwave

Coffee/tea maker

Paper towels

Parking

Free self parking on site

Free RV/bus/truck parking on site

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Braille signage

Activities

Skiing

Skiing lessons

Cross-country skiing

Beach access

Kayaking

Hot springs

Rafting

Ski equipment rentals

Snowshoeing

Ziplining

Downhill skiing

Golf lessons

Sledding

Snowboarding

Rock climbing

Hiking/biking trails

Mountain biking

Golfing

Snowmobiling

Casino

Entertainment

Cable channels

30-inch flat-screen TV

General

Computer station

Meeting rooms

Conference center (2497 square feet of space)

Business center

Library

Banquet hall

Vending machine

Free newspapers in lobby

English

Hindi

Designated smoking areas

Fireplace in lobby

TV in lobby

Guest Services

Refrigerator

Microwave

Laundry facilities

Soundproofed rooms

Tour/ticket assistance

24-hour front desk

Daily housekeeping

Luggage storage

Laundry facilities

Wedding services

Concierge services

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

BBQ grill(s)

Picnic area

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 10:00 pm late check-in subject to availability minimum check-in age: 19

Check-out

Check-out before 11 am

Child Policy

Children are welcome. kids stay free! up to 3 children 15 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet deposit: cad 100 per stay pet fee: cad 20 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 80 lbs per pet) pets allowed for an extra charge of cad 20 per pet (varies based on length of stay), plus a deposit of cad 100 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Fred

Jan 5, 2026 07:31:49 PM

Review Score: 10

Summary: Yes

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed, Non Smoking, Kitchenette Room Size: m² 1 King Bed	General Kitchenette, Desk, Pets not allowed, Television, Bed count minimum 1, Bed count maximum 1, Flat-panel TV, Free wired internet
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave Room Size: m² 1 King Bed	General Desk, Coffee/tea maker, Pets not allowed, Refrigerator, Television, Bed count minimum 1, Bed count maximum 1, Flat-panel TV, Free wired internet
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly) Room Size: m² 2 Queen Beds	General Pet-friendly room, Kitchenette, Desk, Television, Bed count minimum 2, Flat-panel TV, Free wired internet, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking (Pet Friendly) Room Size: m² 1 King Bed	General Pet-friendly room, Desk, Television, Bed count minimum 1, Bed count maximum 1, Flat-panel TV, Free wired internet
Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only) Room Size: m² 1 Queen Bed	General Location - ground floor, Shower only, Pets not allowed, Refrigerator, Television, Bed count minimum 1, Bed count maximum 1, Flat-panel TV, Free wired internet
Suite, 2 Queen Beds, Non Smoking, Kitchenette Room Size: m² 2 Queen Beds	General Kitchenette, Desk, Pets not allowed, Television, Bed count minimum 2, Flat-panel TV, Free wired internet, Bed count maximum 2
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette Room Size: m² 2 Queen Beds	General Kitchenette, Desk, Pets not allowed, Television, Bed count minimum 2, Flat-panel TV, Free wired internet, Bed count maximum 2
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave Room Size: m² 2 Queen Beds	General Pets not allowed, Refrigerator, Television, Bed count minimum 2, Flat-panel TV, Bed count maximum 2
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave Room Size: m² 2 Queen Beds	General Desk, Coffee/tea maker, Pets not allowed, Refrigerator, Television, Bed count minimum 2, Flat-panel TV, Free wired internet, Bed count maximum 2
Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only) Room Size: m² 1 Queen Bed	General Shower only, Pets not allowed, Refrigerator, Television, Bed count minimum 1, Bed count maximum 1, Flat-panel TV