The Capital Hotel Surabaya | Hotel in Surabaya

| 7.7 (77 Reviews) |  8 Bathrooms  22 Guests
Surabaya Hotel | The Capital Hotel Surabaya

Hotel in Surabaya

The Capital Hotel Surabaya has a fitness center, terrace, a restaurant and bar in Surabaya. This 4-star hotel offers an ATM and a concierge service. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. The rooms have a closet. A buffet, continental or American breakfast is served at the property. Guests can enjoy the spa and wellness center, organise trips at the tour desk, or rent a car to explore the surroundings. Submarine Monument is 4.8 miles from The Capital Hotel Surabaya, while Gubeng Train Station is 5.1 miles from the property. Juanda International Airport is 6.2 miles away.

The Capital Hotel Surabaya is located in Surabaya.

This 112 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Air Conditioner, Bar, and several others. This is a 4 star rated property and has over 77 reviews with the average score of 7.7 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 112 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This The Capital Hotel Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Capital Hotel Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Snack bar
  • Bar
  • Wine/Champagne
  • Breakfast in the room
Parking
  • Free parking
  • Parking
  • Parking garage
  • Parking on site
Activities
  • Fitness center
  • Spa
  • Massage
General
  • Air conditioning
  • Non-smoking rooms
  • Elevator
  • Convenience store on site
  • Safe
  • Wifi in all areas
Guest Services
  • Laundry
  • Business center
  • Fax/Photocopying
  • Car rental
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • ATM on site
  • Room service
  • 24-hour front desk
  • Daily housekeeping
  • Tour desk
  • Airport shuttle
  • Dry cleaning
  • Suit press
  • Valet parking
  • Meeting/Banquet facilities
  • Baggage storage
  • Ironing service
  • Shuttle service
  • Concierge
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Terrace
  • BBQ facilities
  • Sun deck
Security/Safety
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • CCTV in common areas
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • First aid kits available
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
License number: 0109230056655, 55110

Reviews

Value for money:
7.72
Location:
7.49
Staff:
8.15
Facilities:
7.28
Comfort:
7.78
Cleanliness:
7.45
Fattahah
May 29, 2026 07:00:00 AM
Review Score:   8
Brunei Darussalam
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed
1 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Internet

Internet facilities, Wireless internet

Bathroom

Free toiletries, Toilet paper, Shampoo, Shower, Towels, Bidet, Toilet, Body soap, Private bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Key card access, Reading light, Tile/Marble floor, Safe, Smoke Alarm, Interconnecting room(s) available, Fire extinguisher

Media & Technology

TV, Flat-screen TV, Cable channels, Telephone

Kitchen

Cleaning products, Refrigerator, Electric kettle

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Non-feather pillow

Layout

Window

Exclusive services

Free gym access
Executive Double or Twin Room
Room Type: Twin/Double
Room Size: 52 m2
1 Queen bed(s) Bed
1 Twin bed(s) Bed
Executive Double or Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker

Internet

Internet facilities, Wireless internet

Bathroom

Free toiletries, Toilet paper, Shampoo, Shower, Towels, Bidet, Toilet, Body soap, Private bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Key card access, Reading light, Smoke Alarm, Tile/Marble floor, Safe, Fire extinguisher

Media & Technology

TV, Flat-screen TV, Cable channels, Telephone

Outdoors

Balcony

Kitchen

Cleaning products, Refrigerator, Electric kettle

Living Area

Sofa, Desk

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Non-feather pillow

Layout

Window

Exclusive services

Free gym access
Executive Suite
Room Type: Suite
Room Size: 20 m2
1 King bed(s) Bed
Executive Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Internet

Internet facilities, Wireless internet

Bathroom

Free toiletries, Toilet paper, Shampoo, Shower, Towels, Bidet, Toilet, Body soap, Bathtub, Private bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Key card access, Reading light, Tile/Marble floor, Safe, Smoke Alarm, Interconnecting room(s) available, Fire extinguisher

Media & Technology

TV, Flat-screen TV, Cable channels, Telephone

Kitchen

Cleaning products, Dining table, Refrigerator, Electric kettle

Living Area

Dining area, Sofa, Desk

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Non-feather pillow

Layout

Window

Exclusive services

Free gym access
Grand Deluxe Double Room
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Grand Deluxe Double Room

Food & Drink

Bottle of water, Tea/Coffee maker

Internet

Internet facilities, Wireless internet

Bathroom

Free toiletries, Toilet paper, Shampoo, Shower, Towels, Bidet, Toilet, Body soap, Private bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Key card access, Reading light, Smoke Alarm, Tile/Marble floor, Safe, Fire extinguisher

Media & Technology

TV, Flat-screen TV, Cable channels, Telephone

Kitchen

Cleaning products, Refrigerator, Electric kettle

Living Area

Sofa, Desk

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Outdoors

Outdoor furniture, Terrace, Outdoor dining area

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Non-feather pillow

Layout

Window

Exclusive services

Free gym access
Junior Suite
Room Type: Suite
Room Size: 35 m2
1 King bed(s) Bed
Junior Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Toilet paper, Shampoo, Shower, Towels, Bidet, Toilet, Body soap, Private bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Key card access, Smoke Alarm, Tile/Marble floor, Safe, Fire extinguisher

Media & Technology

TV, Flat-screen TV, Cable channels, Telephone

Kitchen

Cleaning products, Refrigerator, Electric kettle

Living Area

Sofa, Desk

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Non-feather pillow
Deluxe Twin Room
Room Type: Twin
Room Size: 22 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Toilet paper, Shampoo, Shower, Towels, Bidet, Toilet, Body soap, Private bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Key card access, Tile/Marble floor, Safe, Smoke Alarm, Interconnecting room(s) available, Fire extinguisher

Media & Technology

TV, Flat-screen TV, Cable channels, Telephone

Kitchen

Cleaning products, Refrigerator, Electric kettle

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Non-feather pillow
Elite Deluxe Double Room
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Toilet paper, Shampoo, Shower, Towels, Bidet, Toilet, Body soap, Private bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Key card access, Tile/Marble floor, Safe, Smoke Alarm, Interconnecting room(s) available, Fire extinguisher

Media & Technology

TV, Flat-screen TV, Cable channels, Telephone

Kitchen

Cleaning products, Refrigerator, Electric kettle

Living Area

Desk

View

City view, View

Services

Executive lounge access, Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Non-feather pillow
Elite Deluxe Twin Room
Room Type: Twin
Room Size: 22 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Toilet paper, Shampoo, Shower, Towels, Bidet, Toilet, Body soap, Private bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Key card access, Tile/Marble floor, Safe, Smoke Alarm, Interconnecting room(s) available, Fire extinguisher

Media & Technology

TV, Flat-screen TV, Cable channels, Telephone

Kitchen

Cleaning products, Refrigerator, Electric kettle

Living Area

Desk

View

City view, View

Services

Executive lounge access, Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Non-feather pillow

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for The Capital Hotel Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this The Capital Hotel Surabaya does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Capital Hotel Surabaya starts from $22 per night with includes Security/Safety, Entertainment, Balcony/Terrace, Business Services, Wellness Facilities, Child Friendly, Air Conditioner, Bar, Guest Services, Barbecue/Outdoor Cooking, Laundry, Spa, Restaurant, Breakfast, Internet, Parking, Accessibility, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Capital Hotel Surabaya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Capital Hotel Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.