Is this Upstairs Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Upstairs Hotel?

Check-in time for Upstairs Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Upstairs Hotel have a swimming pool?

No, this Upstairs Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Upstairs Hotel?

Best-rates for the Upstairs Hotel starts from $86 per night with includes Wheelchair Accessible, Wellness Facilities, Accessibility, Business Services, Fireplace/Heating, Bar, Entertainment, Breakfast, Kitchen, TV, Balcony/Terrace, Security/Safety, Bedding/Linens, Internet, Sports/Activities, Toiletries, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Upstairs Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Upstairs Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Upstairs Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Upstairs Hotel?

Based on the information reported by the owner or manager, the Upstairs Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Upstairs Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Upstairs Hotel | Hotel in Ostend

| 9.0 (359 Reviews) | 1 Bathroom

Ostend City Centre Hotel | Upstairs Hotel

Hotel in Ostend City Centre, Ostend

Beachfront hotel for sun and fun
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a business center. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and an arcade/game room are onsite.
Upstairs Hotel offers 96 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Shower

Private bathroom

Free toiletries

Towels

Hair dryer

Rainfall showerhead

Bedroom

Cribs/infant beds (surcharge)

Bed sheets

Heating

Soundproofing

Desk

Safe

Breakfast

Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 22 for adults and EUR 13.50 for children

1 bar

Refrigerator

Parking

No onsite parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair accessible (may have limitations)

Activities

Hiking/biking trails

Casino

Windsurfing

Arcade/game room

Entertainment

Flat-screen TV

Satellite channels

General

Business center

Meeting rooms

Elevator

Free newspapers in lobby

Front-desk safe

Library

Banquet hall

Dutch

French

English

Smoke-free property

Guest Services

Refrigerator

Snack bar/deli

Cribs/infant beds (surcharge)

Soundproofed rooms

Arcade/game room

Luggage storage

Daily housekeeping

Concierge services

24-hour front desk

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Beachfront location

Terrace

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for eur 13.5 per night.

Payment Policy

Fee for buffet breakfast: approximately eur 22 for adults and eur 13.50 for children pet fee: eur 16.50 per pet, per night service animals are exempt from fees crib (infant bed) fee: eur 13.5 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets pets allowed for an extra charge of eur 16.50 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

David

Sep 27, 2025 07:58:50 PM

Review Score: 10

Summary: Free pool and ping pong tables. Close to sea front and shopping areas

See All Reviews

Room Arrangement

Room Info	Facilities
Medium Room Room Size: 215 square feet m² 2 Twin Beds	General Pet-friendly room, Square meters - 20, Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Ping - 6.04, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Medium Room, Street View Room Size: 215 square feet m² 1 Queen Bed	General Pet-friendly room, Square meters - 20, Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Ping - 6.04, Partial ocean view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Extra Large Room Room Size: 323 square feet m² 3 Twin Beds and Queen Bed	General Pet-friendly room, Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Ping - 9.08, Wardrobe or closet, Bed count maximum 3, Square feet - 323, Bed count minimum 3
Penthouse Room Size: 279 square feet m² 1 Queen Bed	General Pet-friendly room, Number of living rooms 0, Ping - 7.84, Number of bedrooms - 0, Partial ocean view, Wardrobe or closet, Square meters - 26, Square feet - 279, Bed count minimum 1, Bed count maximum 1
Large Room Room Size: 269 square feet m² 1 Queen Bed	General Pet-friendly room, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Wardrobe or closet, Ping - 7.56, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Large Room, Street View Room Size: 269 square feet m² 1 Queen Bed	General Ping - 8, Pet-friendly room, Number of living rooms 0, Square feet - 269, Partial sea view, Number of bedrooms - 0, Wardrobe or closet, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Small Room Room Size: 150 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 150, Wardrobe or closet, Pets not allowed, Ping - 4.22, Square meters - 14, Bed count minimum 2, Bed count maximum 2