Best Western Raphael Hotel Altona | Hotel in Hamburg

| 8.0 (885 Reviews) |  4 Bathrooms  8 Guests
Altona-Nord Hotel | Best Western Raphael Hotel Altona

Hotel in Altona-Nord, Hamburg

This 3-star Superior hotel is across from the Hamburg Altona Train Station. It is just a 6-minute S-Bahn train ride from Hamburg Main Station. Rooms at the Best Western Raphael Hotel Altona feature contemporary design. All rooms have cable TV and a private bathroom. The Best Western Raphael Hotel Altona is within easy walking distance of a large shopping center and the famous Reeperbahn, as well as lots of musical theaters. The pubs and restaurants of the Ottensen district are also nearby. Free Wi-Fi is available in the public areas of the hotel. There is also a free internet terminal in the hotel bar.

Best Western Raphael Hotel Altona is located in Hamburg.

This 51 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Designated Smoking Area, TV, and several others. This is a 3 star rated property and has over 885 reviews with the average score of 8 . Coming to Hamburg and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 51 Bedrooms Hotel if you want to learn more about this place in Hamburg. These details are authentic, as they are provided by our partner, booking.com.

This Best Western Raphael Hotel Altona in Hamburg is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Best Western Raphael Hotel Altona”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Designated Smoking Area
TV
Accessibility
Security/Safety
EV Charge Station
Sports/Activities
Wellness Facilities
Bar
Guest Services
Entertainment
Child Friendly
Heating
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Wine/Champagne
Parking
  • Parking on site
  • Electric vehicle charging station
  • Parking
  • Street parking
Activities
  • Sauna
Entertainment
  • Board games/Puzzles
General
  • Designated smoking area
  • Wifi in all areas
  • Elevator
  • Heating
  • Safe
  • Hypoallergenic room available
  • Soundproof rooms
  • Smoke-free property
  • Non-smoking rooms
Guest Services
  • Baggage storage
  • Express check-in/out
  • Shared lounge/TV area
  • 24-hour front desk
  • Fax/Photocopying
  • Ironing service
  • Daily housekeeping
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • Fire extinguishers
  • Key card access
  • Smoke alarms
  • CCTV outside property
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Pet Policy
Pets are not allowed

Please note that bookings made with credit cards may be subject to validity checks after the booking is confirmed. on check-in you must submit the valid credit card used to make the reservation. the hotel will not accept credit cards from third parties.

Reviews

Value for money:
7.65
Location:
8.83
Staff:
8.76
Facilities:
7.85
Comfort:
8.05
Cleanliness:
8.36
Andrew
Aug 31, 2026 07:00:00 AM
Review Score:   6
New Zealand
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Location. Staff member was great.
Negative: No air conditioner. And fan was not adequate to cool the room. The shower was small.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Single Room
Room Type: Single
Room Size: 13 m2
1 Twin bed(s) Bed
Standard Single Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bath or shower, Towels, Toilet, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower, Private bathroom, Body soap

General

Heating, Hypoallergenic, Safety deposit box, Key card access, Trash cans, Fan, Soundproofing, Hardwood or parquet floors

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Media & Technology

Flat-screen TV, Cable channels

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Adapted bath

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed
Standard Double Room
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed
Standard Double Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bath or shower, Towels, Toilet, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower, Private bathroom, Body soap

General

Carpeted, Heating, Hypoallergenic, Safety deposit box, Key card access, Trash cans, Fan, Soundproofing

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Media & Technology

Flat-screen TV, Cable channels

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Adapted bath

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed
Comfort Double Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Comfort Double Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bath or shower, Towels, Toilet, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower, Private bathroom, Body soap

General

Carpeted, Heating, Hypoallergenic, Safety deposit box, Key card access, Trash cans, Fan, Soundproofing

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Seating area, Sofa

Media & Technology

Flat-screen TV, Cable channels

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Adapted bath

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed
Family Room with double bed and sofa bed
Room Type: Family
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Family Room with double bed and sofa bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bath or shower, Towels, Toilet, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower, Private bathroom, Body soap

General

Carpeted, Heating, Hypoallergenic, Safety deposit box, Key card access, Trash cans, Fan, Soundproofing

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Seating area, Sofa

Media & Technology

Flat-screen TV, Cable channels

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle

Room amenities

Sofa bed, Non-feather pillow, Hypoallergenic pillow, Socket near the bed

Accessibility

Accessible by elevator, Adapted bath

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Altona-Nord hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Altona-Nord hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Altona-Nord hotel starts from $169 per night with includes EV Charge Station, Laundry, Accessibility, Sports/Activities, Wellness Facilities, Entertainment, Bar, Guest Services, Child Friendly, Parking, Designated Smoking Area, TV, Heating, Internet, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Altona-Nord hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Altona-Nord hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.