Is this Surbiton hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surbiton hotel?

Check-in time for Surbiton hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surbiton hotel have a swimming pool?

No, this Surbiton hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surbiton hotel?

Best-rates for the Surbiton hotel starts from $102 per night with includes Accessibility, Child Friendly, Parking, Wheelchair Accessible, Business Services, Bedding/Linens, Bar, Guest Services, Internet, Kitchen, Air Conditioner, Fireplace/Heating, Restaurant, Toiletries, Breakfast, Wellness Facilities, TV, Laundry, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surbiton hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surbiton hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surbiton hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surbiton hotel?

Based on the information reported by the owner or manager, the Surbiton hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surbiton hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crowne Plaza London - Kingston by IHG | Hotel in Surbiton

| 8.4 (539 Reviews) | 1 Bathroom

Surbiton Hotel | Crowne Plaza London - Kingston by IHG

Hotel in Surbiton

Riverfront hotel with a 24-hour fitness center and a 24-hour business center
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Crowne Plaza London - Kingston by IHG offers 121 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Surbiton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Towels

Shower/tub combination

Private bathroom

Bedroom

Air conditioning (climate-controlled)

Free cribs/infant beds

Pillow menu

Heating

Rollaway/extra beds (surcharge)

Blackout drapes/curtains

Hypo-allergenic bedding

Safe

Desk

Iron/ironing board (on request)

Connecting rooms available

Phone

Soundproofing

Breakfast

Coffee/tea in common area(s)

24-hour room service

1 restaurant

Full breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 18 per person

1 bar

Coffee/tea maker

Electric kettle

Parking

Wheelchair-accessible parking available

Secured covered self parking on site (GBP 10 per day)

Limited onsite parking

Height restrictions apply for onsite parking

Accessibility

Wheelchair-accessible parking

Elevator

Assistive listening devices available

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Sailing

Boat tours

Golfing

Fitness center (discounted access)

24-hour fitness center

Entertainment

Satellite channels

Flat-screen TV

General

Conference space (4004 square feet)

24-hour business center

Computer station

Meeting rooms

Free newspapers in lobby

Banquet hall

Elevator

Vending machine

Ballroom

ATM/banking services

Front-desk safe

Italian

French

Latvian

Arabic

Russian

Hindi

Romanian

German

Polish

Indonesian

English

Designated smoking areas (fines apply)

TV in lobby

Guest Services

Snack bar/deli

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Soundproofed rooms

Laundry facilities

Daily housekeeping

Multilingual staff

Concierge services

Luggage storage

Dry cleaning service

24-hour front desk

Wedding services

Laundry facilities

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for gbp 25.0 per night. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately gbp 18 per person covered self parking fee: gbp 10 per day pet fee: gbp 30 per pet, per day service animals are exempt from fees rollaway bed fee: gbp 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of gbp 30 per pet, per day service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Andy

Jan 5, 2026 04:26:06 AM

Review Score: 10

Summary: Friendly staff clean and tidy.

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Room, 1 King Bed, River View Room Size: 144 square feet m² 1 King Bed	General Number of living rooms 0, Minibar, Number of bedrooms - 0, Designer toiletries, Sofa bed, Square meters - 13, Square feet - 144, Extra bed count 2, Bathrobes, Ping - 4.05, Wardrobe or closet, Balcony, Bed count minimum 1, Bed count maximum 1
Premium Room, 2 Twin Beds, River View Room Size: m² 2 Twin Beds	General Number of living rooms 0, River view, Wardrobe or closet, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Standard Room, 2 Twin Beds Room Size: 107 square feet m² 2 Twin Beds	General Square meters - 10, Square feet - 107, Number of living rooms 0, Number of bedrooms - 0, Ping - 3.2, Wardrobe or closet, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Standard Room, 1 Double Bed, Accessible Room Size: m² 1 Double Bed	General Number of living rooms 0, Wardrobe or closet, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Standard Room, 1 Double Bed Room Size: 107 square feet m² 1 Double Bed	General Square meters - 10, Square feet - 107, Number of living rooms 0, Number of bedrooms - 0, Ping - 3.2, Wardrobe or closet, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Premium Room, 1 Double Bed, River View Room Size: 144 square feet m² 1 Double Bed	General Number of living rooms 0, Minibar, Number of bedrooms - 0, Designer toiletries, Sofa bed, Square meters - 13, Square feet - 144, Extra bed count 2, Bathrobes, Ping - 4.05, Wardrobe or closet, Balcony, Bed count minimum 1, Bed count maximum 1
Suite, 2 Bedrooms Room Size: 409 square feet m² 2 Double Beds	General Number of living rooms 0, Bathrobes, Ping - 11.49, Minibar, Number of bedrooms - 0, Wardrobe or closet, Square meters - 38, Square feet - 409, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Suite, 1 King Bed, Balcony Room Size: 172 square feet m² 1 King Bed	General Number of living rooms 0, Minibar, Number of bedrooms - 0, Square meters - 16, Sofa bed, Extra bed count 2, Bathrobes, Square feet - 172, Wardrobe or closet, Balcony, Ping - 4.83, Bed count minimum 1, Bed count maximum 1
Premium Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, Bathrobes, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, Wardrobe or closet, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2