Is this Elcielo Hotel & Restaurant pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Elcielo Hotel & Restaurant have a swimming pool?

Yes, this Elcielo Hotel & Restaurant has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Elcielo Hotel & Restaurant?

Best-rates for the Elcielo Hotel & Restaurant starts from $306 per night with includes Security/Safety, Laundry, Pool, Accessibility, Breakfast, Internet, Business Services, Bar, Entertainment, Child Friendly, Wheelchair Accessible, Guest Services, Bedding/Linens, Wellness Facilities, Restaurant, Air Conditioner, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Elcielo Hotel & Restaurant a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Elcielo Hotel & Restaurant wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Elcielo Hotel & Restaurant is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Elcielo Hotel & Restaurant?

Based on the information reported by the owner or manager, the Elcielo Hotel & Restaurant indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Elcielo Hotel & Restaurant?

Based on the information reported by the owner or manager, details for the cancellation policy for the Elcielo Hotel & Restaurant are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Elcielo Hotel & Restaurant | Hotel in Medellín

| 9.6 (239 Reviews) | 1 Bathroom

Astorga Hotel | Elcielo Hotel & Restaurant

Hotel in Astorga, Medellín

Hotel with an outdoor pool, a short walk to Poblado Park
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Elcielo Hotel & Restaurant offers 28 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. 65-inch Smart televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Private bathroom

Separate bathtub and shower

Hair dryer

Bathrobes

Rainfall showerhead

Bedroom

Blackout drapes/curtains

Premium bedding

Air conditioning

Bed sheets

Desk

Free local calls

Safe

Laptop-friendly workspace

Connecting rooms available

Window screens

Phone

Breakfast

Free daily reception

Coffee/tea in common area(s)

1 bar

1 restaurant

Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: COP 95000 for adults and COP 95000 for children

Parking

Wheelchair-accessible parking available

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible restaurant

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Wheelchair-accessible business center

Wheelchair-accessible public washroom

Well-lit path to entrance

Elevator

Activities

24-hour fitness center

Outdoor pool

Entertainment

Cable channels

Premium channels

65-inch Smart TV

General

24-hour business center

Coworking space

Front-desk safe

Elevator

Library

English

Spanish

Romance packages available

Smoke-free property

Guest Services

Laundry facilities

Outdoor pool

Snack bar/deli

24-hour front desk

Daily housekeeping

Laundry facilities

Dry cleaning service

Concierge services

Luggage storage

Tour/ticket assistance

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately cop 95000 for adults and cop 95000 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Reza

May 20, 2025 12:47:24 AM

Review Score: 8

Summary: Restaurant was over rated. Italian restaurant was too salty, not a good Italian food. Upstairs had a19 course dinner, small plates of food that I didn’t care about that much! We were told to wash our hands with chocolate we got up and left for a real restaurant that brings a plate of food at once! Hotel was awesome

See All Reviews

Room Arrangement

Room Info	Facilities
Luxury Room Room Size: 388 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 36, Square feet - 388, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Rollaway/extra beds (free), Separate bathtub and shower, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Junior Double Room Room Size: 312 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square meters - 29, Square feet - 312, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, City view
Superior Double Room Room Size: 248 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 248, Number of bedrooms - 0, Ping - 7, Shower only, Wheelchair accessible, Square meters - 23, No rollaway/extra beds, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view