Family-friendly hotel with a bar connected to a shopping center in Berlin A bar/lounge, self parking, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, an arcade/game room, tour/ticket assistance, and a garden are onsite. Weekly housekeeping is available. Familienhotel Citylight Berlin offers 90 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.
Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately eur 16 for adults and eur 7.50 for children self parking fee: eur 20 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash
Reviews
Russell
Oct 22, 2025 11:33:27 AM
Review Score:
8
Summary: I liked that it was not located in a typical tourist area. The neighborhood was more working class, lots of immigrants, a real slice of Berlin life. Good access to a major transport hub at nearby Gesundbrunnen Station. Adjacent shopping center was nice and covered all needs. Classy German dining at nearby Lichtburg restaurant. Desk staff were helpful and spoke very good English. Quiet neighborhood--could leave the window open at night.
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Reviews
Russell
Oct 22, 2025 11:33:27 AM
Review Score:
8
Summary: I liked that it was not located in a typical tourist area. The neighborhood was more working class, lots of immigrants, a real slice of Berlin life. Good access to a major transport hub at nearby Gesundbrunnen Station. Adjacent shopping center was nice and covered all needs. Classy German dining at nearby Lichtburg restaurant. Desk staff were helpful and spoke very good English. Quiet neighborhood--could leave the window open at night.
Sunny
Aug 17, 2025 06:41:15 PM
Review Score:
10
Summary: The staff were really friendly and accommodated my requests without hesitation
Great lication. 8min metro ride to Alexander platz. Massive shopping centre a few mins walk away. Downside was theres a caravan park nextdoor and it was very noisy, as i had to keep the windows open coz no AC, with 22* at night.
Aug 7, 2025 05:27:41 PM
Review Score:
8
Summary: Clean, good and simple hotel. The rate is fine for a hotel of this standard. The location is good even if not in the very center of Berlin, but public transportation takes you there quickly. Friendly staff.
Aug 7, 2025 02:14:47 PM
Review Score:
10
Summary: Wonderful family hotel. Breakfast was super with the kids - they had fruit, salad, eggs, pancakes, cereals, yogurts and more. The dining room had a play area too. Very comfortable beds. Bathroom was quite small and only 1 bar of soap (no other amenities). Location is close to a train station but outside the city center.
Adeel Muhammad
Aug 5, 2025 07:15:22 PM
Review Score:
6
Summary: We stayed at Family Hotel Citylight Berlin from July 25 to July 26. Although the hotel advertised that parking was available, they failed to provide us with a space. This was very disappointing and misleading. The room itself was okay, but there was constant traffic noise throughout the night, making it hard to sleep. Not a great experience overall.
ozgul
Jul 17, 2025 05:18:41 AM
Review Score:
4
Summary: We stayed here as a family of five for four nights, and unfortunately, it was one of the most disappointing hotel experiences I’ve had, especially for the price. The hotel advertises family rooms for 5–6 people with bunk beds, but beyond that, it offers the bare minimum. There was no air conditioner, no microwave, no iron, no laundry facility, no coffee machine, no kettle — nothing that would make it feel like a proper family accommodation.
For what it offered, the price was simply not justified. I paid over €200 per night, with Saturday and Sunday nights costing €333 each — more than €1,200 in total for four nights. For that kind of money, I would expect at least basic amenities. Instead, the room came with just a tiny refrigerator that could barely hold a couple of water bottles.
The bunk beds were noisy with every movement, making it hard to sleep, and there was only one pillow per bed. It genuinely felt like a place that should cost €30–40 a night, not over €300.
To make things worse, there’s a park right next to the hotel where homeless people and drunk individuals gather, which did not feel safe or comfortable, especially with children.
Some reviews say, “You get what you pay for,” but this was not a budget stay — it was expensive, and the value just wasn’t there. I seriously considered leaving after the first night. I regret booking here and would not recommend it to families looking for a comfortable or affordable place to stay.
Katherine
Jun 9, 2025 10:21:51 PM
Review Score:
8
Summary: The hotel check-in was really welcoming with easy check-in. The room was really clean and quiet. The staff were very helpful providing me with information about Berlin, a good map with and how to use the transit systems i.e. buy a 24hr pass (which I did!). The staff also helped locate a kettle for me so I could make a drink in my room. Would definitely stay here again.
Roberto
Feb 11, 2025 01:48:57 PM
Review Score:
8
Summary: I wasn’t expecting too much but it did surprise me. It is a basic hotel. Nothing flash but for the price and location (assuming you want to be in the area as I needed to be), it was great. The room was spacious. The only thing to be aware of there are no toiletries - no shampoo, only a very small bar of soap (they do provide towels). There is a shopping mall by the main train station just up from the hotel. The breakfast was good, and the staff helpful. It may feel like a dodgy area but it really is not. Around the corner are many places to eat. If you trek a block or so you’ll find, in my opinion, the best Turkish restaurant in Berlin… Jore.
Riclair
Jan 20, 2025 02:08:25 PM
Review Score:
8
Summary: It's okay. Some of the staff are nice.
Takafumi
Dec 1, 2024 10:04:30 PM
Review Score:
10
Summary: Great breakfast. Clean, friendly. Everything was good.