Is this Hotel Ambassador pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Ambassador have a swimming pool?

Yes, this Hotel Ambassador has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Ambassador?

Best-rates for the Hotel Ambassador starts from $173 per night with includes Balcony/Terrace, Internet, Laundry, Air Conditioner, TV, View, Security/Safety, Wellness Facilities, Toiletries, Child Friendly, Accessibility, Business Services, Spa, Guest Services, Breakfast, Kitchen, Parking, Pool, Wheelchair Accessible, Bedding/Linens, Restaurant, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Ambassador a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Ambassador wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Ambassador is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Ambassador?

Based on the information reported by the owner or manager, the Hotel Ambassador indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Ambassador?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Ambassador | Hotel in Bern

Name: Hotel Ambassador
Address: Mattenhof-Weissenbuhl, Bern, Bern, Switzerland, CH
Price range: Prices for upcoming dates start at $173 per night
Rating: 8.2

| 8.2 (420 Reviews) | 1 Bathroom

Mattenhof-Weissenbuhl Hotel | Hotel Ambassador

Hotel in Mattenhof-Weissenbuhl, Bern

Pet-friendly hotel with a full-service spa connected to a shopping center in Bern
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Hotel Ambassador offers 97 air-conditioned accommodations with minibars and safes. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Bern hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Free toiletries

Private bathroom

Bathtub or shower

Hair dryer

Towels

Toilet paper

Soap

Bedroom

Blackout drapes/curtains

Hypo-allergenic bedding

Air conditioning

Bed sheets

Pillow menu

LED light bulbs

Iron/ironing board (on request)

Soundproofing

Slippers

Desk

Safe

Phone

Breakfast

Buffet breakfast available for a fee daily 6:30 AM–10 AM: CHF 9.50-22 per person

1 bar

24-hour room service

1 restaurant and 1 coffee shop/cafe

Coffee/tea maker

Minibar

Electric kettle

Parking

Free covered self parking on site

Wheelchair-accessible parking available

Electric car charging station on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Activities

Bike parking

Free bicycle rentals

Bike storage

Sauna

Fitness center

Full-service spa

Indoor pool

Entertainment

Smart TV

General

24-hour business center

Meeting rooms

Computer station

Free newspapers in lobby

Elevator

Reception hall

Front-desk safe

Banquet hall

German

Spanish

English

French

Italian

Japanese

No plastic coffee stirrers

Biodegradable coffee stirrers

Vegetarian dining options

Double-glazed windows

Comprehensive recycling policy

Comprehensive food waste policy

At least 80% lighting from LEDs

Reusable cups only

No plastic water bottles

At least 80% of food locally-sourced

No plastic drinking straws

Smoke-free property

Biodegradable drinking straws

Guest Services

Indoor pool

Laundry facilities

Soundproofed rooms

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Change of towels (on request)

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Japanese garden

Terrace

Spa

Massage - sports

Massage - hot stone

Sauna

Reflexology

Spa open daily

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for chf 20.0 per night.

Payment Policy

Fee for buffet breakfast: approximately chf 9.50 to 22 per person pet fee: chf 30 per pet, per night service animals are exempt from fees rollaway bed fee: chf 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of chf 30 per pet, per night service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property uses solar energy

Reviews

George

Oct 8, 2025 05:51:12 PM

Review Score: 10

Summary: Bit older hotel but very well maintained. Generous breakfast. Free parking. Great service overall.

See All Reviews

Room Arrangement

Room Info	Facilities
Panoramic Single Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Panoramic Double Room Room Size: m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Comfort Room Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Single Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Double Room Room Size: m² 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Triple Room Room Size: m² 3 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count maximum 3, Free cribs/infant beds, Bed count minimum 3
Quadruple Room Room Size: m² 4 Twin Beds and Twin Murphy Bed	General Bed count minimum 4, Number of living rooms 0, Number of bedrooms - 0, Bed count maximum 4