Is this Palo Alto hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Palo Alto hotel?

Check-in time for Palo Alto hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Palo Alto hotel have a swimming pool?

Yes, this Palo Alto hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palo Alto hotel?

Best-rates for the Palo Alto hotel starts from $470 per night with includes Breakfast, Child Friendly, View, Balcony/Terrace, Accessibility, EV Charge Station, Security/Safety, Restaurant, Toiletries, Laundry, Pool, Sports/Activities, Bar, Entertainment, Guest Services, Internet, Parking, TV, Oceanfront, Air Conditioner, Pet Friendly, Wellness Facilities, Kitchen, Wheelchair Accessible, Ocean View, Business Services, Fireplace/Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palo Alto hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palo Alto hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palo Alto hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palo Alto hotel?

Based on the information reported by the owner or manager, the Palo Alto hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palo Alto hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel | Hotel in Palo Alto

Name: Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel
Address: Palo Alto, CA, USA, US
Price range: Prices for upcoming dates start at $470 per night
Rating: 8.7

| 8.7 (104 Reviews) | Pet Friendly 8 Bathrooms 36 Guests

Palo Alto Hotel | Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel

Hotel in Palo Alto

Located in Palo Alto, 2 miles from Shoreline Amphitheatre, Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel provides accommodations with an outdoor swimming pool, private parking, a shared lounge and a terrace. With free WiFi, this 4-star hotel offers a 24-hour front desk and a business center. The property has evening entertainment and a concierge service. A buffet breakfast is available at the hotel. At Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel you'll find a restaurant serving American and Local cuisine. Vegetarian, dairy-free and gluten-free options can also be requested. You can play table tennis at the accommodation. San Jose Convention Center is 15 miles from Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel, while Oakland Coliseum is 31 miles away. Norman Y. Mineta San Jose International Airport is 10 miles from the property.

Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel is located in Palo Alto.

This 133 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pet Friendly, Wellness Facilities, and several others. This is a 4 star rated property and has over 104 reviews with the average score of 8.7 . Coming to Palo Alto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 133 Bedrooms Hotel if you want to learn more about this place in Palo Alto. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel in Palo Alto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Restaurant

Fruit

Breakfast in the room

Snack bar

Coffee house on site

Kids' meals

Wine/Champagne

Parking

Parking

Parking on site

Private Parking

Electric vehicle charging station

Accessibility

Visual aids (Braille)

Wheelchair accessible

Lowered sink

Auditory guidance

Bathroom emergency cord

Visual aids (tactile signs)

Toilet with grab rails

Activities

Evening entertainment

Happy hour

Fitness center

Bike tours

Live music/Performance

Ping-pong

Movie nights

Fitness

Live sports events (broadcast)

General

Elevator

Soundproof rooms

Air conditioning

Non-smoking rooms

Wifi in all areas

Facilities for disabled guests

Heating

Convenience store on site

Smoke-free property

Safe

Pet friendly

Guest Services

Baggage storage

Shared lounge/TV area

Packed lunches

Express check-in/out

24-hour front desk

Business center

Meeting/Banquet facilities

Fax/Photocopying

Concierge

Private check-in/out

Daily housekeeping

Dry cleaning

Pet bowls

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Sun deck

Terrace

Outdoor fireplace

Outdoor furniture

Outdoor pool

Outdoor pool (year-round)

Security/Safety

Security alarm

24-hour security

CCTV in common areas

Smoke alarms

Key access

Fire extinguishers

CCTV outside property

Key card access

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Breakfast to-go containers

Food can be delivered to guest accommodation

Physical distancing in dining areas

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Access to healthcare professionals

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Cashless payment available

Physical distancing rules followed

Spa

Swimming pool

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are allowed and charges may apply.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.13

Location:

8.35

Staff:

8.67

Facilities:

Comfort:

9.32

Cleanliness:

9.25

Allyson

Dec 13, 2025 08:00:00 AM

Review Score: 6

USA

Reviewer Type: Family With Children

Travel Purpose: business

Positive: Room was cleaned every day

Negative: Room smelled like BO almost the entire stay and they didn't let me change rooms. The pipes must be clogged somewhere since the toilet kept gurgling and dirty water was coming back out from it. Mandatory valet gets annoying after a while and the first morning getting my car back I got it with a flat tire. I set the temperature and once the temperature got to the desired level, the heater shut off.

See All Reviews

Room Arrangement

Room Info	Facilities
King Room Room Type: Double Room Size: 31 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Walk-in shower, Hairdryer, Shampoo, Conditioner, Towels, Toilet paper, Bathtub or shower, Shower, Shower cap, Free toiletries, Toilet, Body soap General Trash cans, Air conditioning, Interconnecting room(s) available, Safe, Key card access, Carbon monoxide detector, Tile/Marble floor, Smoke Alarm, Key access, Heating, Laptop safe, Ironing facilities, Iron Media & Technology Flat-screen TV, Telephone, TV, Pay-per-view channels, Cable channels, Streaming service (like Netflix) Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine, Wine glasses Living Area Desk Bedroom Wardrobe or closet, Linens Accessibility Adapted bath, Upper floors accessible by elevator, Raised toilet, Shower chair, Roll-in shower, Entire unit wheelchair accessible, Toilet with grab rails, Lower sink Room Amenities Hypoallergenic pillow, Feather pillow, Socket near the bed, Non-feather pillow
Queen Room with Two Queen Beds Room Type: Double Room Size: 32 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Walk-in shower, Hairdryer, Shampoo, Conditioner, Towels, Toilet paper, Bathtub or shower, Shower, Shower cap, Free toiletries, Toilet, Bathtub, Body soap General Trash cans, Air conditioning, Interconnecting room(s) available, Safe, Key card access, Carbon monoxide detector, Tile/Marble floor, Smoke Alarm, Key access, Heating, Laptop safe, Ironing facilities, Iron Media & Technology Flat-screen TV, Telephone, TV, Pay-per-view channels, Cable channels, Streaming service (like Netflix) Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine, Wine glasses Living Area Desk Bedroom Wardrobe or closet, Linens Accessibility Adapted bath, Upper floors accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails, Lower sink Room Amenities Hypoallergenic pillow, Feather pillow, Socket near the bed, Non-feather pillow
Deluxe King Guest Room Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Walk-in shower, Hairdryer, Bathrobe, Shampoo, Conditioner, Towels, Toilet paper, Bathtub or shower, Shower, Shower cap, Free toiletries, Toilet, Body soap General Trash cans, Air conditioning, Safe, Key card access, Carbon monoxide detector, Tile/Marble floor, Smoke Alarm, Key access, Heating, Laptop safe, Ironing facilities, Iron Media & Technology Flat-screen TV, Telephone, TV, Pay-per-view channels, Cable channels, Streaming service (like Netflix) Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony, Patio, Terrace, Outdoor dining area, Outdoor furniture Kitchen Refrigerator, Coffee machine, Wine glasses Living Area Desk, Sofa View View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator, Shower chair, Toilet with grab rails, Roll-in shower Room Amenities Hypoallergenic pillow, Feather pillow, Socket near the bed, Non-feather pillow
King Suite with Sofa Bed and Mountain View Room Type: Suite Room Size: 62 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Walk-in shower, Hairdryer, Bathrobe, Shampoo, Additional bathroom, Conditioner, Towels, Toilet paper, Bathtub or shower, Shower, Guest bathroom, Free toiletries, Toilet, Shower cap, Body soap General Trash cans, Air conditioning, Safe, Key card access, Carbon monoxide detector, Tile/Marble floor, Smoke Alarm, Key access, Heating, Laptop safe, Ironing facilities, Iron Media & Technology Flat-screen TV, Telephone, TV, Pay-per-view channels, Cable channels, Streaming service (like Netflix) Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony, Patio, Outdoor dining area, Outdoor furniture Kitchen Refrigerator, Coffee machine, Dining table, Wine glasses Living Area Desk, Dining area, Sofa, Sitting area View View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator Room Amenities Sofa bed, Hypoallergenic pillow, Feather pillow, Non-feather pillow, Socket near the bed
1 Bedroom Suite, 1 King, Sofa bed Room Type: Double Room Size: 62 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Walk-in shower, Hairdryer, Bathrobe, Shampoo, Conditioner, Towels, Toilet paper, Bathtub or shower, Shower, Shower cap, Free toiletries, Toilet, Body soap General Trash cans, Air conditioning, Safe, Key card access, Carbon monoxide detector, Tile/Marble floor, Smoke Alarm, Key access, Heating, Laptop safe, Ironing facilities, Iron Media & Technology Flat-screen TV, Telephone, TV, Pay-per-view channels, Cable channels, Streaming service (like Netflix) Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony, Patio, Outdoor dining area, Outdoor furniture Kitchen Refrigerator, Coffee machine, Wine glasses Living Area Desk, Sofa, Sitting area View View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator Room Amenities Sofa bed, Hypoallergenic pillow, Feather pillow, Non-feather pillow, Socket near the bed
Guest room, 1 King, High floor Room Type: Double Room Size: 31 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Walk-in shower, Hairdryer, Shampoo, Conditioner, Towels, Toilet paper, Bathtub or shower, Shower, Shower cap, Free toiletries, Toilet, Body soap General Trash cans, Air conditioning, Interconnecting room(s) available, Safe, Key card access, Carbon monoxide detector, Tile/Marble floor, Smoke Alarm, Key access, Heating, Laptop safe, Ironing facilities, Iron Media & Technology Flat-screen TV, Telephone, TV, Pay-per-view channels, Cable channels, Streaming service (like Netflix) Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine, Wine glasses Living Area Desk Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator Room Amenities Hypoallergenic pillow, Feather pillow, Socket near the bed, Non-feather pillow
Guest room, 2 Queen, High floor Room Type: Double Room Size: 32 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Walk-in shower, Hairdryer, Shampoo, Conditioner, Towels, Toilet paper, Bathtub or shower, Shower, Shower cap, Free toiletries, Toilet, Bathtub, Body soap General Trash cans, Air conditioning, Interconnecting room(s) available, Safe, Key card access, Carbon monoxide detector, Tile/Marble floor, Smoke Alarm, Key access, Heating, Laptop safe, Ironing facilities, Iron Media & Technology Flat-screen TV, Telephone, TV, Pay-per-view channels, Cable channels, Streaming service (like Netflix) Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine, Wine glasses Living Area Desk Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator Room Amenities Hypoallergenic pillow, Feather pillow, Socket near the bed, Non-feather pillow
Queen Room with Two Queen Beds - Hearing Accessible Room Type: Double Room Size: 32 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Walk-in shower, Hairdryer, Shampoo, Conditioner, Towels, Toilet paper, Bathtub or shower, Shower, Shower cap, Free toiletries, Toilet, Bathtub, Body soap General Trash cans, Air conditioning, Safe, Key card access, Carbon monoxide detector, Tile/Marble floor, Smoke Alarm, Key access, Heating, Laptop safe, Ironing facilities, Iron Media & Technology Flat-screen TV, Telephone, TV, Pay-per-view channels, Cable channels, Streaming service (like Netflix) Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Coffee machine, Wine glasses Living Area Desk Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator, Hearing accessible Room Amenities Hypoallergenic pillow, Feather pillow, Socket near the bed, Non-feather pillow
Queen Room with Two Queen Beds - Hearing Accessible Room Type: Double Room Size: 32 m² 2 Queen bed(s) Bed	Accessibility Hearing accessible
King Room - Hearing Accessible/High Floor Room Type: Double Room Size: 32 m² 1 King bed(s) Bed	Accessibility Hearing accessible
Queen Room with Two Queen Beds and Adapted Tub - Mobility Accessible Room Type: Double Room Size: 32 m² 2 Queen bed(s) Bed	Accessibility Entire unit wheelchair accessible, Adapted bath

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Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel | Hotel in Palo Alto

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