Is this Hotel Helvetia pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Helvetia have a swimming pool?

No, this Hotel Helvetia does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Helvetia?

Best-rates for the Hotel Helvetia starts from $204 per night with includes Child Friendly, TV, Skiing, Fireplace/Heating, Breakfast, Bar, Guest Services, Internet, Kitchen, Security/Safety, Bedding/Linens, Wellness Facilities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Helvetia a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Helvetia wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Helvetia has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Helvetia?

Based on the information reported by the owner or manager, the Hotel Helvetia indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Helvetia?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Helvetia | Hotel in Zermatt

Name: Hotel Helvetia
Address: Zermatt, Valais, Switzerland, CH
Price range: Prices for upcoming dates start at $204 per night
Rating: 7.4

7.4 (771 Reviews) | 1 Bathroom

Zermatt City Centre Hotel | Hotel Helvetia

Hotel in Zermatt City Centre, Zermatt

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Helvetia include ski storage and complimentary wireless internet access.
Hotel Helvetia offers 14 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Security/Safety

Bedding/Linens

Skiing

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Bathtub or shower

Private bathroom

Towels

Hair dryer

Bedroom

Blackout drapes/curtains

Heating

Bed sheets

Safe

Breakfast

Free buffet breakfast available daily 7 AM–9:00 AM

1 restaurant

1 bar

Electric kettle

Parking

No onsite parking available

Ski shuttle nearby

Accessibility

This property does not have elevators

Activities

Mountain climbing

Mountain biking

Rock climbing

Ski lifts

Skiing

Sledding

Snowshoeing

Ziplining

Downhill skiing

Ski area

Golf lessons

Golfing

Bicycle rentals

Hiking/biking trails

Ski runs

Snowboarding

Cross-country skiing

Shopping

Entertainment

Cable channels

Flat-screen TV

General

ATM/banking services

Gift shop/newsstand

Front-desk safe

Grocery/convenience store

French

German

English

Italian

Smoke-free property

Guest Services

Grocery/convenience store

Multilingual staff

Ski storage

Daily housekeeping

Ski equipment rentals

24-hour front desk

Skiing lessons

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 16

Check-out

Check-out before 10:30 am contactless check-out available

Child Policy

Children are welcome. kids stay free! children 6 years old and younger stay free when using existing bedding.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Rory

Jan 23, 2026 07:05:47 PM

Review Score: 6

Summary: Staff were helpful but facilities very limited. Good as a bed and breakfast.

See All Reviews

Room Arrangement

Room Info	Facilities
Economy Twin Room Room Size: 108 square feet m² 2 Twin Beds	General Square meters - 10, Hair dryer, No rollaway/extra beds, Square feet - 108, No cribs (infant beds), Number of bedrooms - 1, Ping - 3.04, Bed count minimum 2, Bed count maximum 2
Single Room Room Size: 108 square feet m² 1 Twin Bed	General Square meters - 10, Number of living rooms 0, Hair dryer, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 108, Ping - 3, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Standard Double Room Room Size: 161 square feet m² 2 Twin Beds	General Number of living rooms 0, Hair dryer, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 161, No cribs (infant beds), Square meters - 15, Mountain view, Bed count minimum 2, Ping - 4.52, Bed count maximum 2
Family Suite Room Size: 753 square feet m² 5 Twin Beds	General Bed count minimum 5, Square feet - 753, Hair dryer, No rollaway/extra beds, Square meters - 70, Number of bedrooms - 1, Bed count maximum 5, Number of living rooms 1, Free cribs/infant beds, Ping - 21
Triple Room Room Size: 161 square feet m² 3 Twin Beds and Double Sofa Bed	General Number of living rooms 0, Hair dryer, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 161, Square meters - 15, Bed count maximum 3, Ping - 4.52, Bed count minimum 3