Is this Hotel Roc et Neige pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Roc et Neige have a swimming pool?

No, this Hotel Roc et Neige does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Roc et Neige?

Best-rates for the Hotel Roc et Neige starts from $198 per night with includes Breakfast, Child Friendly, Internet, Laundry, Restaurant, Guest Services, Business Services, Skiing, Spa, Toiletries, Parking, TV, Bar, Balcony/Terrace, Wellness Facilities, Security/Safety, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Roc et Neige a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Roc et Neige wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Roc et Neige has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Roc et Neige?

Based on the information reported by the owner or manager, the Hotel Roc et Neige indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Roc et Neige?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Roc et Neige | Hotel in Chateau-d'Oex

Name: Hotel Roc et Neige
Address: Chateau-d'Oex, Chateau-d'Oex, Switzerland, CH
Price range: Prices for upcoming dates start at $198 per night
Rating: 8

8.0 (178 Reviews) | 1 Bathroom

Chateau-d'Oex Hotel | Hotel Roc et Neige

Hotel in Chateau-d'Oex

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to Hotel Roc et Neige to dine at the restaurant, drink at the bar/lounge, or relax in a sauna.
Hotel Roc et Neige offers 60 accommodations with complimentary bottled water and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. This Chateau-d'Oex hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Skiing

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Private bathroom

Towels

Shower

Free toiletries

Bedroom

Blackout drapes/curtains

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Desk

Breakfast

Free buffet breakfast available daily 7:30 AM–10 AM

1 restaurant

1 bar

Free bottled water

Parking

Free self parking on site

Ski shuttle nearby

Accessibility

This property does not have elevators

Activities

Mountain biking

Ski lifts

Downhill skiing

Ski area

Skiing

Hiking/biking trails

Ski runs

Sauna

Spa services

Entertainment

Cable channels

General

Meeting rooms

Free newspapers in lobby

Banquet hall

Spanish

English

German

Italian

French

Smoke-free property

Guest Services

Free cribs/infant beds

Snack bar/deli

Rollaway/extra beds (surcharge)

Luggage storage

Ski storage

Concierge services

Daily housekeeping

Dry cleaning service

Front desk (limited hours)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Rooftop terrace

Garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 8:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. rollaway/extra beds are available for chf 45.0 per day. free cribs (infant beds)!

Payment Policy

Pet fee: chf 20 per pet, per day rollaway bed fee: chf 45.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of chf 20 per pet, per day restrictions apply; for more information contact the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

vanessa

Nov 2, 2025 08:07:46 PM

Review Score: 4

Summary: The bed was very small, and the mattress was uncomfortable and uneven. There were only two small, poor-quality pillows. The room was extremely hot, and the corridors had an unpleasant smell. The service was disappointing — we had to argue to get the parking spot that was promised at the time of booking. Upon checkout, in the rain, no umbrella or assistance was offered. They also did not seem open to hearing our feedback at the end of our stay.

See All Reviews

Room Arrangement

Room Info	Facilities
Quadruple Room Room Size: m² 2 Double Bed and Twin Bunk Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Triple Room Room Size: m² 2 Double Bed and Twin Bed 3 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count maximum 3, Extra bed count 1, Bed count minimum 2
Twin Room Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Double Room Room Size: m² 1 Double Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Single Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1