Mercure Hotel & Residenz Frankfurt Messe | Hotel in Frankfurt

| 8.0 (516 Reviews) |  1 Bathroom
Bockenheim Hotel | Mercure Hotel & Residenz Frankfurt Messe

Hotel in Bockenheim, Frankfurt

Luxury hotel with a fitness center and a sauna
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and self parking.
Change of towels is available on request.
Mercure Hotel & Residenz Frankfurt Messe offers 424 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Select Comfort beds feature premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 1:00 am early check-in fee: eur 30 early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available late check-out fee: eur 30 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Fee for buffet breakfast: approximately eur 21 per person self parking fee: eur 25 per day (in/out privileges) pet fee: eur 10 per pet, per night service animals are exempt from fees early check-in fee: eur 30 (subject to availability) late check-out fee: eur 30 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of eur 10 per pet, per night service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number hrb181911 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Michael
Sep 19, 2025 11:10:31 AM
Review Score:   8
Summary: Nice, relatively large room with balcony, quiet, good beds, good stay, zero critical observations. Hotel is from 2000s, is in overall good condition, approaches the point where some fresh paint or light renovation could lift things from good to real good. Staff was friendly, did not do anything wrong - in some situations, it appeared to me that people were not massively experienced or a bit insecure in their role. Like the reception lead discussions the colleagues potential mistakes or the restaurant staff trying to take every single thing from your table when it appeared you may no longer need it. But overall a good experience - just a bit more chaotic, compared to more premium houses. Breakfast was okay, some highlights, some mediocre parts. Not bad, but not a breakfast temple. E.g. no real selection of fruits, only basics. Sliced sausages felt like basic supermarket material. Yet good quality on most other areas / decent selection. Overall okay but I would price it below 19eur in my value perception.
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