Is this Mercure Neu-Isenburg pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Neu-Isenburg?

Check-in time for Mercure Neu-Isenburg starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Neu-Isenburg have a swimming pool?

No, this Mercure Neu-Isenburg does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Neu-Isenburg?

Best-rates for the Mercure Neu-Isenburg starts from $91 per night with includes Internet, Kitchen, Laundry, Business Services, Bar, Child Friendly, Breakfast, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Restaurant, Air Conditioner, Parking, TV, Accessibility, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Neu-Isenburg a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Neu-Isenburg wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Neu-Isenburg is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Neu-Isenburg?

Based on the information reported by the owner or manager, the Mercure Neu-Isenburg indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Neu-Isenburg?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Neu-Isenburg | Hotel in Neu-Isenburg

| 8.4 (220 Reviews) | 1 Bathroom

Neu-Isenburg Hotel | Mercure Neu-Isenburg

Hotel in Neu-Isenburg

Hotel with a restaurant, in the vicinity of Deutsche Bank Park
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Housekeeping is available on request.
Mercure Neu-Isenburg offers 143 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Private bathroom

Towels

Eco-friendly toiletries

Bedroom

Air conditioning (climate-controlled)

Blackout drapes/curtains

Pillow menu

Premium bedding

Bed sheets

Down comforter

Hypo-allergenic bedding

Free cribs/infant beds

Safe

Laptop-friendly workspace

LED light bulbs

Desk

Bulk dispenser for toiletries

Connecting rooms available

Soundproofing

Water-efficient showers only

Eco-friendly cleaning products provided

Phone

Iron/ironing board (on request)

Breakfast

1 bar

Room service available

Full breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends: EUR 24.00 for adults and EUR 10 for children

1 restaurant

Coffee/tea maker

Parking

Height restrictions apply for onsite parking

Self parking on site (EUR 16.00 per night; includes in/out privileges)

Electric car charging station on site

Free offsite parking within 492 ft

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair accessible (may have limitations)

3 on-site accessible parking spaces

Well-lit path to entrance

Wheelchair-accessible registration desk height (inches): 39

Activities

Bicycle rentals

Hiking/biking trails

Golfing

Shopping mall

Shopping

Fitness center

Entertainment

Satellite channels

Flat-screen TV

General

Conference space

Meeting rooms

Business center

Elevator

Banquet hall

Front-desk safe

Vending machine

Free newspapers in lobby

French

English

Portuguese

German

Spanish

Italian

At least 80% organic food

No plastic soda bottles

At least 80% lighting from LEDs

Local artist showcase

Locally-owned & organized tours & activities

Double-glazed windows

Reusable tableware only

Biodegradable drinking straws

At least 80% of food locally-sourced

Reusable cups only

No plastic drinking straws

No plastic water bottles

Designated smoking areas

No plastic coffee stirrers

Biodegradable coffee stirrers

Comprehensive recycling policy

Guest Services

Soundproofed rooms

Laundry facilities

Free cribs/infant beds

Dry cleaning service

Change of towels (on request)

Tour/ticket assistance

Change of bedsheets (on request)

Front desk (limited hours)

Daily housekeeping

Laundry facilities

Luggage storage

Wedding services

Concierge services

Multilingual staff

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Terrace

Yard

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available early check-in fee: eur 30 early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available late check-out fee: eur 30 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 14 years old or younger stays free when using existing bedding. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately eur 24.00 for adults and eur 10 for children self parking fee: eur 16.00 per night (in/out privileges) pet fee: eur 12.00 per accommodation, per night service animals are exempt from fees early check-in fee: eur 30 (subject to availability) late check-out fee: eur 30 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of eur 12.00 per accommodation, per night service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

claus

Nov 27, 2025 09:55:55 PM

Review Score: 8

Summary: Ok

See All Reviews

Room Arrangement

Room Info	Facilities
Privilege, Room, 1 King Bed Room Size: m² 1 King Bed	General No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1
Superior Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General No rollaway/extra beds, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed Room Size: m² 1 King Bed	General Extra bed count 0, Bed count minimum 1, Bed count maximum 1
Classic Double Room, 1 Double Bed Room Size: 215 square feet m² 1 Double Bed	General Shower grab bar height (centimeters) - 66, Square feet - 215, Grab bar - in shower, Visual fire alarm, Doorbell/telephone notification, Number of bedrooms - 1, Toilet grab bar height (centimeters) - 60, Grab bar - near toilet, Wheelchair accessible, Square meters - 20, No rollaway/extra beds, Ping - 6.04, Height-adjustable showerhead, Bathroom emergency pull cord, Telephone accessibility kit, Toilet grab bar height (inches) - 24, Shower grab bar height (inches) - 26, Bed count minimum 1, Bed count maximum 1
Classic Room, 2 Twin Beds Room Size: 215 square feet m² 2 Twin Beds	General Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Ping - 6.04, Telephone accessibility kit, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1