Is this Novotel Lugano Paradiso pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Lugano Paradiso?

Check-in time for Novotel Lugano Paradiso starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Lugano Paradiso have a swimming pool?

Yes, this Novotel Lugano Paradiso has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Lugano Paradiso?

Best-rates for the Novotel Lugano Paradiso starts from $298 per night with includes Business Services, Sports/Activities, Restaurant, Pool, Accessibility, Security/Safety, Internet, Oceanfront, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Laundry, Pet Friendly, View, Wheelchair Accessible, Balcony/Terrace, EV Charge Station, Wellness Facilities, Fireplace/Heating, Air Conditioner, Parking, Ocean View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Lugano Paradiso a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Lugano Paradiso wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Lugano Paradiso is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Lugano Paradiso?

Based on the information reported by the owner or manager, the Novotel Lugano Paradiso indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Lugano Paradiso?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Lugano Paradiso | Hotel in Lugano

| 8.5 (1722 Reviews) | Pet Friendly 6 Bathrooms 20 Guests

Paradiso Hotel | Novotel Lugano Paradiso

Hotel in Paradiso, Lugano

Novotel Lugano Paradiso is a four-star hotel, just 656 feet from Lake Lugano and the center of Lugano can be reached within 5 minutes by bus. The on-site swimming pool is heated and open from May until the end of September. The property also offers a pool bar, a fitness center, and a video game area. Free WiFi is available. The air-conditioned rooms at the Lugano-Paradiso Novotel feature a flat-screen cable TV, mini-bar, seating area, and bathroom with a hairdryer. The air-conditioned restaurant and bar GourmetBar includes a terrace. The private parking garage can be used at an additional cost. Lugano Train Station is 1.2 mi away.

Novotel Lugano Paradiso is located in Lugano.

This 94 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Bar, Guest Services, and several others. This is a 4 star rated property and has over 1722 reviews with the average score of 8.5 . Coming to Lugano and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 94 Bedrooms Hotel if you want to learn more about this place in Lugano. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Lugano Paradiso in Lugano is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Lugano Paradiso”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Special diet meals (on request)

Snack bar

Wine/Champagne

Breakfast in the room

Kids' meals

Parking

Parking

Parking garage

Electric vehicle charging station

Accessible parking

Private Parking

Parking on site

Accessibility

Wheelchair accessible

Toilet with grab rails

Activities

Happy hour

Darts

Fitness

Fitness center

Themed dinners

Ping-pong

Entertainment

Board games/Puzzles

General

Non-smoking rooms

Smoke-free property

Air conditioning

Wifi in all areas

Pet friendly

Family rooms

Facilities for disabled guests

Safe

Heating

Elevator

Soundproof rooms

Guest Services

Concierge

24-hour front desk

Dry cleaning

Tour desk

Vending machine (drinks)

Business center

Pet basket

Meeting/Banquet facilities

Pet bowls

Express check-in/out

Fax/Photocopying

Daily housekeeping

Room service

Ironing service

Vending machine (snacks)

Invoice provided

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor pool (seasonal)

Terrace

Sun deck

Outdoor furniture

Outdoor pool

Security/Safety

CCTV in common areas

Key card access

Security alarm

Fire extinguishers

Smoke alarms

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Food can be delivered to guest accommodation

Delivered food covered securely

Physical distancing in dining areas

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Physical distancing rules followed

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Spa

Heated pool

Pool bar

Swimming pool

Beach chairs/Loungers

Beach umbrellas

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed upon request and charges may apply.

Please inform the hotel if you are traveling with children and include their age, please note that the city tax includes the ticino ticket. it offers free benefits and discounts in the canton of ticino, including free use of train and bus services. for more details, please contact the property directly.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, swimming pool: closed from wed, oct 1, 2025 until thu, apr 30, 2026

Reviews

Value for money:

7.68

Location:

8.73

Staff:

8.72

Facilities:

8.54

Comfort:

8.88

Cleanliness:

8.8

Zekolli

Jan 11, 2026 08:00:00 AM

Review Score: 9

Kosovo

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Double Room with Sofa Bed Room Type: Triple Room Size: 25 m² 1 Queen bed(s) Bed	Food & Drink Minibar General Air conditioning, Laptop safe, Key card access, Heating, Safe, Smoke Alarm, Interconnecting room(s) available, Soundproof, Carpeted Media & Technology Flat-screen TV, Telephone, Radio, iPod dock, TV, Cable channels Bathroom Private bathroom, Bathrobe, Slippers, Hairdryer, Body soap, Toilet, Free toiletries, Towels, Bathtub or shower, Toilet paper Living Area Sofa, Desk Services Wake-up service Bedroom Childrens' cribs, Alarm clock, Linens, Wardrobe or closet Kitchen Coffee machine Room Amenities Clothes rack Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Superior Double Room Room Type: Double Room Size: 25 m² 1 Queen bed(s) Bed	Food & Drink Minibar General Air conditioning, Laptop safe, Key card access, Heating, Safe, Smoke Alarm, Soundproof, Carpeted Media & Technology Flat-screen TV, Telephone, Radio, TV, Cable channels Bathroom Private bathroom, Hairdryer, Body soap, Toilet, Free toiletries, Towels, Bathtub or shower, Toilet paper Living Area Sofa, Desk Services Wake-up service Bedroom Childrens' cribs, Alarm clock, Linens, Wardrobe or closet Kitchen Coffee machine Room Amenities Clothes rack Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Superior Twin Room Room Type: Double Room Size: 25 m² 1 Twin bed(s) Bed	Food & Drink Minibar General Air conditioning, Laptop safe, Key card access, Heating, Safe, Smoke Alarm, Soundproof, Carpeted Media & Technology Flat-screen TV, Telephone, Radio, iPod dock, TV, Cable channels Bathroom Private bathroom, Hairdryer, Body soap, Toilet, Free toiletries, Towels, Bathtub or shower, Toilet paper Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Kitchen Coffee machine Room Amenities Clothes rack Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
King Suite with Sofa Bed Room Type: Suite Room Size: 50 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Minibar General Air conditioning, Laptop safe, Key card access, Heating, Safe, Smoke Alarm, Interconnecting room(s) available, Soundproof, Carpeted Media & Technology Flat-screen TV, Telephone, Radio, TV, Cable channels Bathroom Private bathroom, Bathrobe, Slippers, Hairdryer, Body soap, Toilet, Guest bathroom, Free toiletries, Towels, Bathtub or shower, Toilet paper Living Area Sitting area, Desk, Sofa Services Wake-up service Bedroom Childrens' cribs, Alarm clock, Linens, Wardrobe or closet Kitchen Coffee machine Room Amenities Clothes rack, Sofa bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Superior Queen Room with Sofa - Non-Smoking Room Type: Quad Room Size: 25 m² 1 Full bed(s) Bed 1 Sofa bed Bed	General Air conditioning, Laptop safe, Key card access, Heating, Safe, Smoke Alarm, Soundproof, Carpeted Media & Technology Flat-screen TV, Telephone, Radio, TV, Cable channels Bathroom Private bathroom, Hairdryer, Body soap, Toilet, Free toiletries, Towels, Bathtub or shower, Toilet paper Living Area Sofa, Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Kitchen Coffee machine Room Amenities Clothes rack, Sofa bed Accessibility Accessible by elevator
Connecting Rooms Room Type: Family Room Size: 50 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	General Air conditioning, Laptop safe, Key card access, Heating, Safe, Smoke Alarm, Interconnecting room(s) available, Soundproof, Carpeted Media & Technology Flat-screen TV, Telephone, Radio, TV, Cable channels Bathroom Private bathroom, Hairdryer, Body soap, Toilet, Free toiletries, Towels, Bathtub or shower, Toilet paper Living Area Sofa, Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Kitchen Coffee machine Room Amenities Clothes rack, Sofa bed Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation