Is this Lenox hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lenox hotel?

Check-in time for Lenox hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lenox hotel have a swimming pool?

No, this Lenox hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Lenox hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lenox hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lenox hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lenox hotel?

Based on the information reported by the owner or manager, the Lenox hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lenox hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Constance by the Lenox Collection | Hotel in Lenox

| 8.4 (554 Reviews) | 1 Bathroom

Lenox Hotel | The Constance by the Lenox Collection

Hotel in Lenox

Hotel with free breakfast, near Tanglewood Music Center
This smoke-free hotel features a fitness center, coffee/tea in a common area, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a library, express check-out, and wedding services.
The Constance by the Lenox Collection offers 66 air-conditioned accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Designer toiletries

Shampoo

Private bathroom

Toilet paper

Shower

Hair dryer

Towels

Soap

Bedroom

Air conditioning

Bed sheets

Local maps

Breakfast

Free continental breakfast available daily 7:00 AM–9:00 AM

Coffee/tea in common area(s)

Free bottled water

Parking

Free uncovered self parking on site

Accessibility

Thin carpet in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Activities

Cross-country skiing

Snow tubing

Kayaking

Skiing

Sailing

Snowshoeing

Downhill skiing

Sledding

Fitness center (free access)

Hiking/biking trails

Bicycle rentals

Ice skating

Fitness classes

Pilates classes

Yoga classes

Fitness center

Entertainment

Cable channels

General

Library

Banquet hall

English

Smoke-free property

Guest Services

Daily housekeeping

Wedding services

Concierge services

Front desk (limited hours)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 11:00 pm early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11 am express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 35 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of usd 35 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0005001520 this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Martib

Oct 3, 2025 11:19:52 PM

Review Score: 6

Summary: Very old , too rustic for our taste. Bed was comfy , en-suite tiny , toilet not fixed to floor very rocky and room smelt musty . Breakfast was just OK

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room, 2 Double Beds (Whitlock Inn) Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Standard Room,1 Queen Bed(Constance Inn) Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed (Whitlock Inn) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Room, 1 Queen Bed (Whitlock Cozy Queen) Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (Whitlock Inn) Room Size: 234 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Ping - 7, Square feet - 234, Bed count minimum 1, Bed count maximum 1, Square meters - 22
Standard Room, 2 Double Beds (Whitlock Inn) Room Size: 260 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 260, Number of bedrooms - 1, Ping - 7, Square meters - 24, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed (Whitlock Inn) Room Size: 234 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Ping - 7, Square feet - 234, Bed count minimum 1, Bed count maximum 1, Square meters - 22
Standard Room, 1 Queen Bed (Whitlock Inn) Room Size: 182 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 182, Ping - 5, Number of bedrooms - 1, Square meters - 17, Bed count minimum 1, Bed count maximum 1
Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn) Room Size: 425 square feet m² 2 King Bed and Double Sofa Bed	General Square feet - 425, Number of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 2, Bed count maximum 2
Room, 1 Queen Bed (Dewey Carriage House) Room Size: 209 square feet m² 1 Queen Bed	General Square feet - 209, Ping - 6, Square meters - 19, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn) Room Size: 425 square feet m² 2 King Bed and Double Sofa Bed	General Square feet - 425, Number of living rooms 0, Number of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 2, Bed count maximum 2
Suite, 2 Queen Beds (Constance Inn) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Room, 1 Queen Bed (Constance Cozy Queen) Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King bed (Constance Inn) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Room, 1 Queen Bed (Constance Inn) Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Standard Room,1 King Bed (Constance Inn) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed (Whitlock Inn) Room Size: 302 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Square feet - 302, Number of bedrooms - 1, Square meters - 28, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 Queen Bed (Constance Inn) Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1