The Willows Hotel | Hotel in Chicago

| 8.4 (1023 Reviews) |  1 Bathroom
Lake View East Hotel | The Willows Hotel

Hotel in Lake View East, Chicago

Hotel with a 24-hour front desk, near Lake Michigan
Coffee/tea in a common area, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a lobby fireplace, a front-desk safe, and a vending machine are onsite.
Housekeeping is available on request.
The Willows Hotel offers 55 accommodations with minibars and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before 11 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Nearby parking fee: usd 26 per day (300 ft away) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Rick
Sep 30, 2025 06:43:06 AM
Review Score:   4
Summary: I was quite disappointed with the room. It was closer to being a closet. There was very little space to put anything out for use and the bathroom was super small also. No parking was available at the hotel. In fact I can't say there were any amenities at all. On my way to Chicago, I stayed at another hotel that provided parking, pool, workout room, continental breakfast and a free beer coupon. Also the room was at least twice the size of the one at the Willows. And all that for 1/3 the price of the Willows. I see no reason to want to return.
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