Is this Westmere hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Westmere hotel have a swimming pool?

Yes, this Westmere hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Westmere hotel?

Best-rates for the Westmere hotel starts from $121 per night with includes Accessibility, Breakfast, Kitchen, Balcony/Terrace, Security/Safety, Guest Services, Laundry, Pool, Wheelchair Accessible, Wellness Facilities, Barbecue/Outdoor Cooking, Internet, Air Conditioner, Parking, Business Services, Bedding/Linens, Fireplace/Heating, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Westmere hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Westmere hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Westmere hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Westmere hotel?

Based on the information reported by the owner or manager, the Westmere hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Westmere hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Tru By Hilton Albany Crossgates Mall | Hotel in Albany

8.6 (1002 Reviews) | 1 Bathroom

Westmere Hotel | Tru By Hilton Albany Crossgates Mall

Hotel in Westmere, Albany

Pet-friendly hotel with free breakfast connected to a shopping center in Albany
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Housekeeping is available on request.
Tru By Hilton Albany Crossgates Mall offers 96 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers.

This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Guest Services

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Bathtub or shower

Eco-friendly toiletries

Toothbrush and toothpaste (on request)

Towels

Bedroom

Bed sheets

Heating (climate-controlled)

Premium bedding

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Iron/ironing board

Recycling

Phone

Free local calls

LED light bulbs

Breakfast

Free reception (select days)

Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Coffee/tea in common area(s)

Microwave

Parking

Wheelchair-accessible parking and van parking available

Free self parking on site

Accessibility

Phone accessibility kit

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Elevator

Well-lit path to entrance

Stair-free path to entrance

6 on-site accessible parking spaces

Wheelchair-accessible business center

Elevator door width (inches): 42

Wheelchair-accessible fitness center

Wheelchair-accessible path to elevator

Wheelchair-accessible parking

Activities

Ski runs

Snowboarding

Downhill skiing

Cross-country skiing

Ski area

Mountain biking

Ski lifts

Skiing

Bicycle rentals

Hiking/biking trails

Horse riding

Fitness center

Indoor pool

Billiards/pool table

Entertainment

Digital channels

Smart TV

Premium channels

General

Computer station

Meeting rooms

24-hour business center

Banquet hall

Water dispenser

Elevator

Vending machine

English

Fireplace in lobby

TV in lobby

Smoke-free property

Shared microwave

Guest Services

Indoor pool

Laundry facilities

Microwave

Free cribs/infant beds

Snack bar/deli

Laundry facilities

24-hour front desk

Dry cleaning service

Luggage storage

Housekeeping (on request)

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

BBQ grill(s)

Outdoor furniture

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Pet fee: usd 75 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of usd 75 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges onsite parties or group events are strictly prohibited safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Jennifer A

Nov 22, 2025 07:34:40 AM

Review Score: 10

Summary: Very clean, quiet, and convenient to the Thruway and shopping. Staff was very courteous and helpful.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed Room Size: 231 square feet m² 1 King Bed	General Square meters - 21, Number of living rooms 0, Outdoor spaces not available, Number of bedrooms - 0, Ping - 6, Square feet - 231, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Accessible, Bathtub Room Size: 231 square feet m² 1 King Bed	General Square meters - 21, Number of living rooms 0, Number of bedrooms - 0, Bathroom grab bars, Ping - 6, Square feet - 231, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Accessible, Bathtub (Hearing) Room Size: 369 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 369, Number of bedrooms - 0, Visual fire alarm, Vibrating pillow alarm, Pets not allowed, Bed count minimum 1, Square meters - 34, Bed count maximum 1, Ping - 10
Room, 1 King Bed, Accessible (Hearing) Room Size: 231 square feet m² 1 King Bed	General Square meters - 21, Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square feet - 231, Vibrating pillow alarm, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Accessible (Roll-In Shower) Room Size: 399 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Roll-in shower width (inches) - 50, Roll-in shower width (centimeters) - 127, Ping - 11, Pets not allowed, Square meters - 37, Square feet - 399, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds, Accessible (Hearing) Room Size: 399 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Ping - 11, Vibrating pillow alarm, Pets not allowed, Square meters - 37, Square feet - 399, Bed count minimum 2, Bed count maximum 2