Crown Promenade Melbourne | Hotel in Melbourne

| 8.5 (9040 Reviews) |  8 Bathrooms  20 Guests
Southbank Hotel | Crown Promenade Melbourne

Hotel in Southbank, Melbourne

Located in the center of Melbourne, Crown Promenade Melbourne offers an infinity pool, an outdoor terrace and a fully equipped fitness center. WiFi is available. All rooms features city, bay or river views, an private bathroom, a mini-bar and a flat screen TV with cable channels. The property has a restaurant and a bar. The property also offers steam rooms, a heated spa and a masseuse. Crown Promenade Melbourne is directly linked to the Crown Casino and Entertainment Complex.

Crown Promenade Melbourne is located in Melbourne.

This 466 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Pool, Balcony/Terrace, Security/Safety, and several others. This is a 5 star rated property and has over 9040 reviews with the average score of 8.5 . Coming to Melbourne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 466 Bedrooms Hotel if you want to learn more about this place in Melbourne. These details are authentic, as they are provided by our partner, booking.com.

This Crown Promenade Melbourne in Melbourne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crown Promenade Melbourne”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Restaurant
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
Parking
  • Private Parking
  • Accessible parking
  • Parking
  • Parking garage
  • Parking on site
Activities
  • Indoor pool (year-round)
  • Fitness center
  • Spa
  • Hot tub/Jacuzzi
  • Casino
  • Indoor pool
  • Massage
  • Sauna
General
  • Heating
  • Air conditioning
  • Smoke-free property
  • Safe
  • Elevator
  • Non-smoking rooms
  • Designated smoking area
  • Facilities for disabled guests
  • Family rooms
Guest Services
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Dry cleaning
  • Tour desk
  • Valet parking
  • Currency exchange
  • Suit press
  • Ironing service
  • Daily housekeeping
  • Business center
  • ATM on site
  • Concierge
  • Express check-in/out
  • Laundry
  • Baggage storage
  • Fax/Photocopying
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. a valid hardcopy photo identification acceptable to crown must be supplied in order to check-in, which will be recorded by crown. payment in full is required for all accommodations upon check-in (if not prepaid in advance). an additional cash, eftpos or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. purchases made throughout the stay must be paid for when ordered. if staying in a premium room type, an additional credit card pre-authorization of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. cash, eftpos and debit card are not accepted. please note a service fee of 1.15% applies to all credit card transactions. the health and wellbeing of our guests, employees and the wider community is crown melbourne’s first priority. entry is subject to crown melbourne’s conditions of entry, including crown’s covidsafe plan and covid-19 vaccination policy, as applicable at the time of entry.

Reviews

Value for money:
8.17
Location:
9.32
Staff:
9.09
Facilities:
8.83
Comfort:
9.06
Cleanliness:
9.01
Sarah
Oct 3, 2025 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Shower cap, Guest bathroom, Walk-in shower, Conditioner, Shower, Toilet, Body soap, Bathrobe, Towels

General

Ironing facilities, Heating, Iron, Air conditioning, Carpeted, Smoke Alarm, Interconnecting room(s) available, Safe, Trash cans, Key card access

Media & Technology

Telephone, Flat-screen TV, Cable channels, Pay-per-view channels, TV, Radio

Kitchen

Refrigerator, Electric kettle, Wine glasses

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Roll-in shower, Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Non-feather pillow, Feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Corner King Room
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed
Corner King Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Shower cap, Guest bathroom, Walk-in shower, Conditioner, Shower, Toilet, Body soap, Bathrobe, Towels

General

Ironing facilities, Heating, Iron, Air conditioning, Carpeted, Smoke Alarm, Safe, Trash cans, Key card access

Media & Technology

Telephone, Flat-screen TV, Cable channels, Pay-per-view channels, TV, Radio

Kitchen

Refrigerator, Electric kettle, Wine glasses

Living Area

Desk

View

View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Studio
Room Type: Studio
Room Size: 49 m2
1 King bed(s) Bed
Studio

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Shower cap, Guest bathroom, Walk-in shower, Conditioner, Shower, Toilet, Body soap, Bathrobe, Towels

General

Ironing facilities, Heating, Iron, Air conditioning, Carpeted, Smoke Alarm, Safe, Trash cans, Key card access

Media & Technology

Telephone, Flat-screen TV, Cable channels, Pay-per-view channels, TV, Radio

Kitchen

Refrigerator, Electric kettle, Wine glasses

Living Area

Sitting area, Desk

View

View

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Twin Room
Room Type: Twin
Room Size: 34 m2
2 Queen bed(s) Bed
Standard Twin Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Shower cap, Guest bathroom, Walk-in shower, Conditioner, Shower, Toilet, Body soap, Bathrobe, Towels

General

Ironing facilities, Heating, Iron, Air conditioning, Carpeted, Smoke Alarm, Interconnecting room(s) available, Safe, Trash cans, Key card access

Media & Technology

Telephone, Flat-screen TV, Cable channels, Pay-per-view channels, TV, Radio

Kitchen

Refrigerator, Electric kettle, Wine glasses

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Special Offer - Standard Double Room with Free Upgrade + Valet Parking + Bottle of Sparkling
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed
Special Offer - Standard Double Room with Free Upgrade + Valet Parking + Bottle of Sparkling

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Shower cap, Guest bathroom, Walk-in shower, Conditioner, Shower, Toilet, Body soap, Bathrobe, Towels

General

Ironing facilities, Heating, Iron, Air conditioning, Carpeted, Smoke Alarm, Safe, Trash cans, Key card access

Media & Technology

Telephone, Flat-screen TV, Cable channels, Pay-per-view channels, TV, Radio

Kitchen

Refrigerator, Electric kettle, Wine glasses

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite
Room Type: Suite
Room Size: 70 m2
1 King bed(s) Bed
Suite

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Shower cap, Guest bathroom, Walk-in shower, Conditioner, Shower, Toilet, Body soap, Spa tub, Bathrobe, Towels

General

Ironing facilities, Heating, Iron, Air conditioning, Carpeted, Smoke Alarm, Safe, Trash cans, Key card access

Media & Technology

Telephone, Flat-screen TV, Cable channels, Pay-per-view channels, TV, Radio

Kitchen

Coffee machine, Wine glasses, Dining table, Refrigerator, Electric kettle

Living Area

Sitting area, Sofa, Desk, Dining area

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard King Room with City View
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed
Standard King Room with City View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Shower cap, Guest bathroom, Walk-in shower, Conditioner, Shower, Toilet, Body soap, Bathrobe, Towels

General

Ironing facilities, Heating, Iron, Air conditioning, Carpeted, Smoke Alarm, Safe, Trash cans, Key card access

Media & Technology

Telephone, Flat-screen TV, Cable channels, Pay-per-view channels, TV, Radio

Kitchen

Refrigerator, Electric kettle, Wine glasses

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Twin Room with City View
Room Type: Twin
Room Size: 34 m2
2 Queen bed(s) Bed
Standard Twin Room with City View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Hairdryer, Shower cap, Guest bathroom, Walk-in shower, Conditioner, Shower, Toilet, Body soap, Bathrobe, Towels

General

Ironing facilities, Heating, Iron, Air conditioning, Carpeted, Smoke Alarm, Safe, Trash cans, Key card access

Media & Technology

Telephone, Flat-screen TV, Cable channels, Pay-per-view channels, TV, Radio

Kitchen

Refrigerator, Electric kettle, Wine glasses

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD US $182
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