Is this Hotel Alexander am Zoo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Alexander am Zoo?

Check-in time for Hotel Alexander am Zoo starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Alexander am Zoo have a swimming pool?

No, this Hotel Alexander am Zoo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Alexander am Zoo?

Best-rates for the Hotel Alexander am Zoo starts from $97 per night with includes Wellness Facilities, Fireplace/Heating, Internet, Laundry, Air Conditioner, TV, Security/Safety, Sports/Activities, Bar, Guest Services, Kitchen, Parking, Breakfast, Child Friendly, Business Services, Spa, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Alexander am Zoo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Alexander am Zoo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Alexander am Zoo has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Alexander am Zoo?

Based on the information reported by the owner or manager, the Hotel Alexander am Zoo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Alexander am Zoo?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Alexander am Zoo are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Alexander am Zoo | Hotel in Frankfurt

Name: Hotel Alexander am Zoo
Address: Frankfurt, Hesse, Germany, DE
Price range: Prices for upcoming dates start at $97 per night
Rating: 8.8

8.8 (467 Reviews) | 1 Bathroom

Hotel in Ostend, Frankfurt

Hotel with a full-service spa, a quick walk to Frankfurt Zoo
Along with a full-service spa, this smoke-free hotel has self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Hotel Alexander am Zoo offers 66 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 45-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Amenities

Air Conditioner

Parking

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Private bathroom

Toothbrush and toothpaste (on request)

Towels

Soap

Bathtub or shower

Toilet paper

Hair dryer

Bedroom

Air conditioning

Blackout drapes/curtains

Heating

Hypo-allergenic bedding

Bed sheets

Premium bedding

Laptop-friendly workspace

Laptop-compatible safe

Restaurant dining guide

Desk chair

Soundproofing

Mobile key entry

Connecting rooms available

Iron/ironing board

Electrical adapters/chargers

Phone

Desk

Breakfast

Room service available

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 19 per person

Electric kettle

Minibar

Free tea bags/instant coffee

Parking

Height restrictions apply for onsite parking

Covered self parking on site (EUR 22 per day; includes in/out privileges)

Onsite parking options include a garage

Limited onsite parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Stair-free path to entrance

Wheelchair-accessible path to elevator

Well-lit path to entrance

Wheelchair-accessible path of travel

Activities

Full-service spa

Shopping

Entertainment

45-inch flat-screen TV

Premium channels

Satellite channels

General

Computer station

Conference space (1076 square feet)

Meeting room

Front-desk safe

Banquet hall

Spanish

French

English

Croatian

Farsi

German

Russian

Arabic

Lithuanian

Renovated entire property - November 2021

Smoke-free property

Guest Services

Soundproofed rooms

In-room child care (surcharge)

Children's games

Multilingual staff

Concierge services

Dry cleaning service

Luggage storage

Daily housekeeping

Tour/ticket assistance

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Spa

Steam room

Spa open daily

Sauna

Policies

Check-in

Check-in start time: 2 pm; check-in end time: anytime express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for eur 50.0 per night. cribs (infant beds) are available for eur 10.0 per night.

Payment Policy

Fee for buffet breakfast: approximately eur 19 per person covered self parking fee: eur 22 per day (in/out privileges) pet fee: eur 10 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) crib (infant bed) fee: eur 10.0 per night rollaway bed fee: eur 50.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of eur 10 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Karen

Jun 6, 2025 06:59:16 AM

Review Score: 10

Summary: We stayed at a suite room with one couple and a friend. The couple used a separated bedroom with a full bathroom, and the other used a sofa bed and a half bath. We were comfy and enjoyed the area.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room Room Size: 376 square feet m² 2 King Bed and Large Twin Sofa Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Room and bed type depend on availability check-in, Square meters - 35, Cribs/infant beds (surcharge), Extra bed count 1, Square feet - 376, Ping - 10.57, Bathrobes, Slippers, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
Classic Double Room (with connecting door) Room Size: 280 square feet m² 1 King Bed	General Number of living rooms 0, Location - ground floor, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Courtyard view, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1, Ping - 7.87
Classic Double Room Room Size: 280 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 280, Room and bed type depend on availability check-in, Square meters - 26, Cribs/infant beds (surcharge), Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 7.87
Classic Single Room Room Size: 269 square feet m² 1 Queen Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 25, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1, City view
Classic Twin Room Room Size: 280 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 280, Garden view, Square meters - 26, Cribs/infant beds (surcharge), Extra bed count 1, Bed count minimum 2, Ping - 7.87, Bed count maximum 2
Classic Double Room, Accessible Room Size: 280 square feet m² 1 King Bed	General Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Transfer shower, Square meters - 26, Hand-held showerhead, Grab bar - near toilet, Wheelchair accessible, Location - ground floor, No rollaway/extra beds, Square feet - 280, No cribs (infant beds), Low-height bed, Courtyard view, Bed count minimum 1, Roll-in shower, Bed count maximum 1, Ping - 7.87
Alexandersuite Room Size: 700 square feet m² 2 Queen Bed and Large Twin Sofa Bed	General Square feet - 700, Rollaway/extra beds (surcharge), Dining table, Number of bedrooms - 1, Room and bed type depend on availability check-in, Stovetop, Location - top floor, Cribs/infant beds (surcharge), Extra bed count 1, Number of living rooms 1, Ping - 20, Separate dining area, Square meters - 65, Bathrobes, Cookware, dishware, and utensils, Slippers, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2