Hotel Am Zoo | Hotel in Frankfurt

| 7.8 (168 Reviews) |  1 Bathroom
Ostend Hotel | Hotel Am Zoo

Hotel in Ostend, Frankfurt

Pet-friendly hotel with a bar connected to a shopping center in Frankfurt
A bar/lounge, self parking, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Am Zoo offers 70 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Amenities

Parking
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm late check-in subject to availability minimum check-in age: 16
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are available for eur 25.0 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 12 per person self parking fee: eur 14 per night (in/out privileges) pet fee: eur 15 per pet, per day service animals are exempt from fees rollaway bed fee: eur 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of eur 15 per pet, per day service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Gesine
Dec 31, 2024 09:35:31 PM
Review Score:   10
Summary: Only very bad was ,I paid 3nights ,by my own mistake .but ,even this one day I had about 4 contacts with the room service . I was not able to explain the Situation . Best of all, the Lady of the reception wanted me to come down ,maybe for more and more explanation ....but ,I love this place . Think I will visit again
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